What to do if Autel Battery Charger internet connection fails?
If the Autel Battery Charger fails to connect to the internet, test the internet connection with another device. If the issue continues, contact customer support.
What to do if Autel Battery Charger detects residual current?
If the Autel Battery Charger detects residual current, unplug the vehicle and plug it in again. If the problem persists, contact customer support.
What to do if Autel Battery Charger has power failure?
If the Autel Battery Charger experiences a power failure, make sure the switch to the circuit breaker is on.
What to do if Autel Battery Charger is overheating?
If the Autel Battery Charger is overheating, check that the EV charging cable is securely connected. Also, ensure the operating temperature is within the range specified on the product label. Stop charging, and restart when the temperature is within the correct range.
What to do if Autel Battery Charger shows ground fault?
If the Autel Battery Charger indicates a ground fault, ensure the charging station is grounded correctly.
What to do if Autel Battery Charger shows over-voltage?
If the Autel Battery Charger is showing over-voltage, use a multimeter to check the voltage on the power input. If the result is greater than or equal to 120 % of the rated voltage (276 V), contact the local power grid company.
What to do if Autel Battery Charger shows under-voltage?
If the Autel Battery Charger is showing under-voltage, use a multimeter to check whether the voltage on the power input is sufficient. If the result is less than or equal to 70 % of the rated voltage (161 V), contact the local power grid company.
What to do if the Autel MaxiCharger AC Ultra internet connection fails?
To troubleshoot Autel Accessories when the internet connection fails, first verify your internet connection by connecting another device to the same network. If the issue continues, further assistance may be needed.
Why are my Autel Accessories overheating?
If your Autel Accessories are overheating, make sure the EV charging cable is securely connected and that the operating temperature is within the range specified on the product label. If overheating continues, stop charging and restart when the temperature is within the correct range.
Why is Bluetooth communication failing with my Autel MaxiCharger AC Ultra?
If you're experiencing Bluetooth communication failure with your Autel Accessories, first ensure that Bluetooth is enabled on your mobile device and that the charging station is powered on. If the problem persists, forget the charging station in your device's Bluetooth settings and pair it again.
General| Brand | Autel |
|---|---|
| Model | MaxiCharger AC Ultra |
| Category | Accessories |
| Language | English |
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