What to do if my Autel MaxiCharger DC Fast Automobile Accessories touchscreen displays: Insulation error detected?
If the touchscreen displays an insulation error, it indicates an insulation problem with either the EV or the MaxiCharger. Try using another MaxiCharger to charge the EV.
What to do if my Autel Automobile Accessories touchscreen displays: Unable to lock the connector?
If the touchscreen displays a message indicating the connector cannot be locked, it may be due to incorrect connection to the EV. Ensure the connector is correctly plugged into the EV charging port and retry. Alternatively, try using another MaxiCharger to charge the EV.
Why is my Autel MaxiCharger DC Fast Automobile Accessories screen not displaying?
If the screen isn't displaying, it could be due to a lack of power supply to the MaxiCharger. Check the power supply to the upstream distribution box, open the front door and check the RCD breaker of the auxiliary branch, and use a multimeter to test the power input.
How to fix Autel Automobile Accessories emergency stop button action failure?
If the touchscreen displays an emergency stop button action failure, it is possible that the emergency stop button was pressed by mistake. Turn the switch to the correct position as instructed.
General| Output Current | Up to 500A |
|---|---|
| Current | Up to 500A |
| Input Frequency | 50/60 Hz |
| Enclosure Rating | IP54 |
| Efficiency | ≥95% |
| Charging Standard | CCS1, CCS2 |
| Output Voltage | 200-1000 VDC |
| Connector Type | CCS1, CCS2 |
| Operating Temperature | -30°C to 50°C |
| Communication Protocols | OCPP 1.6 |
| Connectivity | Ethernet, 4G, Wi-Fi |
| User Interface | Touchscreen |
| Mounting Type | Floor-mounted |
| Cooling Method | Liquid Cooled |
| Protection Features | Over-voltage, over-current, short-circuit, over-temperature |
| Communication | OCPP 1.6 |
| Humidity | 5% to 95% (non-condensing) |
| Certifications | CE, UL |
Lists essential safety precautions and warnings for installation and operation.
Outlines the responsibilities of the MaxiCharger owner for safe operation.
Guides on preparing the installation location, including site design and requirements.
Covers the detailed steps for connecting the PE wire, AC input wires, and Ethernet cable.
Guides on installing the charging modules into the MaxiCharger.
Covers initial checks and procedures before powering on the MaxiCharger.
Details the step-by-step process for charging an electric vehicle.
Provides a table of common issues, causes, solutions, and handlers.
Lists general technical specifications like compliance, IP rating, and IK rating.
Provides detailed specifications for AC input and DC output parameters.
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