52
Charging Errors
This section depicts several common problems that may arise during your charging
session, along with possible causes/solutions to help you resolve those problems. If the
problem persists, contact your local dealer or Autel Technical Support.
Connector Connection Error
If the connector is not properly connected to your EV, then the Connector Not Connected
screen will appear. Insert the connector into your EV’s charge port and check the
connection.
Authorization Failure
If an error occurs when you start the authorization process but without starting charging,
the Authorization Failure screen will appear. The cause and possible solution(s) will
display on the screen. Follow the on-screen instructions to resolve the problem, or
contact your local dealer or Autel technical support.
Charging Start Failure
If an error occurs when you start charging, the Charge Start Failure screen will appear.
The cause and possible solution(s) will display on the screen. Follow the on-screen
instructions to resolve the problem.
Charging Failure
If an error occurs during charging, the Charging Failure screen will appear. The cause
and possible solution(s) will display on the screen. Follow the on-screen instructions to
resolve the problem, or contact your local dealer or Autel Technical Support.
Energizing the MaxiCharger
To energize the MaxiCharger
Close the front door.
Set the upstream breaker that provides power to the MaxiCharger to ON.
The MaxiCharger will start and be ready for operation.
To Next Page
Loading...
