User Manual Opera plus
17
Troubleshooting
Below are some of the most common questions people have during setup.
Can I have audio through my TV’s speakers and wireless headphones at
the same time?
This completely depends on whether or not your TV supports the ability to
output audio to 2 sources simultaneously. You can try a few dierent methods
to test if your TV is capable of this or not -- please refer to avantree.com/opera-
plus/sound for more details.
Why don’t I get sound when watching Netix / Prime Video?
You may need to change your TV’s audio settings an additional time when
watching Netix / Prime Video. This can be due to the movie being in Dolby
Digital Surround Sound format, or because you’re watching with a separate
streaming device / cable box. While Netix / Prime Video is open, go into
your TV’s audio settings and make sure that the audio output is set to “PCM /
STEREO” and that “DOLBY” is turned OFF.
Why aren’t my headphones connecting to the transmitter?
……
For answers to questions like these and for a full FAQ list, you can visit
avantree.com/support/opera-plus, or you can contact us directly for additional
assistance.
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