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Avaya 2402 User Manual

Avaya 2402
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2402 Digital Telephone
User’s Guide
555-233-789
Issue 1
October 2003

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Avaya 2402 Specifications

General IconGeneral
TypeDigital Telephone
Message Waiting IndicatorYes
Lines/Appearances2
ColorGray
CategoryBusiness
Network Ports1
Power OptionsPower over Ethernet (PoE)
Compatible SystemsAvaya IP Office, Avaya Communication Manager

Summary

Safety Information

2402 Telephone Components

Headsets

2402 Telephone User Checklist

Call Appearance and Call Identification Displays

Status Icons

Call-Handling Features

Answer a call

Explains how to answer incoming calls using the handset or by placing an existing call on hold.

Make a call

Details manual and automatic methods for making calls from the telephone.

Hold

Describes how to place a call on hold and how to return to a held call.

Redial

Explains how to use the Redial feature to redial the last dialed number.

Speaker (Listen Only)

Covers using the speakerphone for calls and features, including volume adjustments.

Transfer

Details the procedure for transferring a call to another extension or outside number.

Conference

Explains how to add parties to a call and create conference calls.

Getting Messages

Message

Describes how the message lamp indicates new messages and how to retrieve them.

Personalized Settings

Ring Pattern

Guides users on selecting personalized ringing patterns for incoming calls.

Visual Ring

Explains how to enable or disable visual alerts for incoming calls.

Performing a Self Test

Self Test

Details the procedure to verify telephone lamps and display components.

Using Selected Voice Features

How to Access a Voice Feature

Explains methods to access administered voice features via buttons or access codes.

Abbreviated Dialing/Automatic Dialing (AD)

To place a call using an AD list button or feature access code

Instructions for making calls using Abbreviated Dialing lists or access codes.

To program a number on an AD button

Steps to program a telephone number onto an Abbreviated Dialing button.

To call a number using an AD button

How to initiate a call using a programmed Abbreviated Dialing button.

Call Forwarding All Calls

To temporarily redirect all calls to an extension or outside number of your choice

Procedure to temporarily forward all incoming calls to a different number.

To cancel Call Forwarding

Steps to disable the Call Forwarding feature and restore normal call flow.

Call Park

To park a call at your extension (for retrieval at any extension)

How to place a call on hold for retrieval from any extension.

To retrieve a parked call from another extension

Instructions for retrieving a call that was parked on another extension.

Call Pickup and Directed Call Pickup

To answer a call placed to a member of your pickup group when your telephone is idle

How to answer calls for colleagues in your pickup group.

To pick up a call directly for someone else in your office

How to answer calls ringing at a specific extension, not necessarily your group.

Leave Word Calling

To leave a message without ringing an extension

Procedure for leaving a message without causing the recipient's phone to ring.

To cancel a Leave Word Calling message

Steps to cancel a previously left Leave Word Calling message.

Send All Calls

To send all calls immediately to coverage (except priority calls and automatic callbacks)

How to forward all calls to voice mail or another extension.

To cancel Send All Calls

Steps to disable the Send All Calls feature.

Whisper Page

To make an important announcement to someone at another extension busy on another call

How to make a private announcement to a busy extension without the other party hearing.

Tones and Their Meaning

Ringing Tones

Explains the different ringing tones and their meanings for incoming calls.

Feedback Tones

Describes various feedback tones and their interpretations for user actions.

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