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Avaya 2410 User Manual

Avaya 2410
70 pages
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2410 Digital Telephone
User’s Guide
Release 5
16-300133
Issue 3
February 2007

Table of Contents

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Avaya 2410 Specifications

General IconGeneral
SpeakerphoneYes
Call LogYes
Fixed Feature ButtonsYes
Headset JackYes
TypeDigital
Message Waiting IndicatorYes
Speed DialYes
Volume ControlYes
Headset Jack Size2.5mm
CompatibilityAvaya Communication Manager
Power SourcePowered via Avaya phone system
Display2-line LCD

Summary

Overview of Avaya 2410 Digital Telephone

Headset Compatibility for Avaya 2410

Details compatibility with various "H-top" headpieces and equipment for the 2410 telephone.

Safety Information for Telephone Use

Provides safety precautions for using the 2410 telephone, reducing risks of fire, shock, and injury.

2410 Telephone Components Overview

Detailed Component Descriptions

Lists and describes each numbered component of the 2410 telephone as shown in Figure 1.

2410 Telephone User Checklist

The Home Screen Guide

Explains the Home screen's layout, displaying call appearances, caller ID, date/time, and softkeys.

Call-Handling Features Guide

Details procedures for answering, making, holding, and transferring calls, plus redialing and conferencing.

The Home Screen Interface

Navigating Home Screen Pages

Describes how to move between Home screen pages and access other features using softkeys.

Call Appearance and Identification Displays

Explains how call appearances and caller information are displayed on the telephone screen.

Status Icons on the Telephone

Feature-Specific Application Icons

Details icons used in specific feature applications beyond the main call appearance buttons.

Call-Handling Features

Answering an Incoming Call

Provides steps to answer an incoming call using handset, headset, or speakerphone.

Making a Telephone Call

Explains how to make calls manually or automatically using the telephone.

Using the Speed Dial Feature

Describes how to use the Speed Dial feature to make calls to stored numbers.

Hold Feature

Redial Feature

Speakerphone Usage

Transferring a Call

Transferring Call to Another Extension

Outlines the steps to transfer an active call to another extension or outside number.

Conference Calls

Adding a Party to a Conference

Guides on adding additional participants to an ongoing conference call.

Adding Held Call to Active Conference

Explains how to merge a held call into an active conference call.

Getting Messages

The Speed Dial Screen

Working in the Speed Dial Screen

Managing Your Speed Dial List

Speed Dial Entry Management

Quick Access to Speed Dial Entries

Describes methods for quickly locating and accessing speed dial entries.

Editing Speed Dial Entries

Provides instructions on how to modify existing speed dial entries.

Entering Characters for Speed Dial

Explains the process of entering alphanumeric characters using the dialpad.

Dialing Conventions

Adding Speed Dial Entries

Provides detailed steps for adding new entries to the personal speed dial list.

Editing Stored Speed Dial Entries

Procedure to Edit Speed Dial Entries

Guides on how to modify existing entries within the personal speed dial list.

Deleting Speed Dial Entries

Deleting Individual Call Log Entries

Explains how to remove a single entry from the call log.

Deleting All Call Log Entries

Describes the process to clear all entries from the call log.

The Call Log Screens

The Call Log Summary Screen

Details the summary screen displaying incoming, outgoing, and missed calls.

Working in the Call Log Summary Screen

Call Log Detail Screen

Working in the Call Log Detail Screen

Using the Call Log

Viewing the Call Log Entries

Explains how to view all recorded calls in the Call Log, by type.

Making Calls from the Call Log

Details how to initiate a call directly from an entry in the Call Log.

Saving Call Log Entry to Speed Dial

Procedure to Save Call Log to Speed Dial

Guides on saving call log entries into the personal speed dial list for quick access.

Deleting a Call Log Entry

Deleting a Single Call Log Entry

Explains how to remove a single entry from the call log.

Deleting All Entries from Call Log

Describes the process to clear all entries from the call log.

The Label Action Screen

Working in the Label Action Screen

Managing Call Appearance/Feature Button Labels

Editing Call Appearance/Feature Button Labels

Guides on changing the display labels for call appearance and feature buttons.

Viewing System Labels for Buttons

Procedure to View System Labels

Explains how to view the default system labels for call appearance/feature buttons.

Restoring System Labels

Procedure to Restore System Labels

Guides on restoring default system labels for call appearance/feature buttons.

The Options Screen

Working in the Options Screen

Selecting Personalized Options

Ring Pattern Selection

Allows selection of a personalized ringing pattern from eight available options.

Visual Ring (Flash Message Lamp) Setting

Setting the Flash Message Lamp Option

Explains how to enable or disable the visual alert for incoming calls.

Audible Alerting Option

Setting the Audible Alerting Option

Guides on configuring audible alerts for incoming calls.

Show Phone Screen Option

Setting the Show Phone Screen Option

Details how to set the phone to display the Home screen on incoming calls.

Display Contrast Adjustment

Selecting a Contrast Level

Explains how to adjust the display contrast level for better readability.

Call Log Setup Configuration

Specifying Call Types for Logging

Guides on selecting which types of calls (answered, missed, outgoing) are logged.

Erase Personalized Settings

Procedure to Erase All Personalized Settings

Explains how to erase personalized settings like speed dial, call log, and options.

Stay in Speed Dial Screen Option

Setting the Stay in Speed Dial Option

Guides on configuring the phone to remain on the Speed Dial screen after making a call.

Speaker Auto Off-Hook Option

Setting the Speaker Auto Off-Hook Option

Explains how to enable automatic off-hook dialing via speakerphone for speed dial/call log entries.

Headset Auto Off-Hook Option

Setting the Headset Auto Off-Hook Option

Guides on enabling automatic off-hook dialing via headset for speed dial/call log entries.

Self Test Feature

Performing a Telephone Self Test

Explains how to run a diagnostic self-test on the telephone's components.

Language Selection for Display

Selecting a Screen Display Language

Guides on changing the display language for the telephone screen.

Using Selected Voice Features

Abbreviated Dialing/Automatic Dialing (AD)

Explains the Abbreviated Dialing feature for quick dialing of stored numbers.

Making Calls with Abbreviated Dialing

Guides on making calls using Abbreviated Dialing lists or access codes.

Programming Numbers on Abbreviated Dialing Buttons

Explains how to program a number directly onto an Abbreviated Dialing button.

Call Forwarding All Calls

Redirecting Calls to Another Number

Details how to set up call forwarding to another number or extension.

Canceling Call Forwarding

Explains how to deactivate the Call Forwarding feature.

Call Park Feature

Parking a Call for Retrieval

Guides on parking a call for retrieval at any extension.

Call Pickup and Directed Call Pickup

Answering Pickup Group Calls

Explains how to answer calls for a pickup group when the phone is idle.

Picking Up Calls Directly for Others

Guides on picking up calls directly for other office extensions.

Leave Word Calling Feature

Leaving a Message After Unanswered Call

Explains how to leave a message when a call is not answered or the line is busy.

Leaving a Message Without Ringing Extension

Guides on leaving a message without making the extension ring.

Canceling a Leave Word Calling Message

Explains how to cancel a Leave Word Calling message.

Send All Calls Feature

Redirecting All Calls to Coverage

Guides on redirecting all calls to voice mail or another extension.

Canceling Send All Calls

Explains how to deactivate the Send All Calls feature.

Whisper Page Feature

Using Display Features

Call Timer and Timer Features

Describes features for measuring elapsed call time, manually or automatically.

Directory Search and Calling

Searching the Directory by Name

Guides on searching the system directory for user extensions by name.

Placing Call to Directory Entry

Explains how to initiate a call to a found directory entry.

Inspect Feature Usage

Using the Inspect Feature

Guides on retrieving call-related information during an active call.

Tones and Their Meanings

Understanding Ringing Tones

Explains the meanings of different ringing tones heard for incoming calls.

Feedback Tones Identification

Understanding Feedback Tones

Lists and describes various feedback tones like busy, confirmation, and reorder tones.

Entering Cyrillic Characters

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