Avaya Partner 18 User Manual

Defines the PassageWay Solution software and its applications.

Outlines user responsibilities when using PassageWay applications.

Explains conventions used in the guide for clarity.

Provides contact information for AT&T support.

Provides an overview of the installation process for PassageWay Solution.

Lists and describes the hardware and software components of PassageWay Solution.

Details the hardware and software requirements for running PassageWay Solution.

Step-by-step guide for installing the PassageWay adapter.

Instructions for installing the PassageWay software on a PC.

Guides through the initial setup and configuration of the AT&TBuzz application.

Introduces the AT&TBuzz application and its capabilities.

Explains the core functionality of AT&TBuzz for managing calls.

Details how to use and interpret Caller ID information.

Instructions on how to start and run the AT&TBuzz application.

Provides useful tips for using AT&TBuzz effectively.

Outlines the common tasks performed using the AT&TBuzz application.

Introduces AT&TCall as a card file application for managing contacts and calls.

Explains the functionality and structure of AT&TCall files and cards.

Provides a tutorial for basic AT&TCall operations.

Offers tips for efficient use of AT&TCall.

Instructions on how to launch and use the AT&TCall application.

Covers file, card, and Quick Dial tasks within AT&TCall.

Introduces AT&TSet for programming telephone features.

Explains AT&TSet's capabilities for extension and system programming.

Details capabilities for System Managers using AT&TSet.

Provides important tips for using AT&TSet.

Instructions on how to start and operate AT&TSet.

Covers tasks related to programming telephone buttons and labels.

Introduces the Log Viewer for reviewing call history.

Explains the function of Log Viewer in the PassageWay system.

Offers tips for effectively using the Log Viewer.

Instructions on how to launch and access Log Viewer.

Covers tasks such as deleting and printing log entries.

Introduces AT&TConnect as the manager for PassageWay applications.

Explains AT&TConnect's role in managing the serial port and applications.

Instructions on how to start and access the AT&TConnect application.

Covers tasks like accessing logs and changing COM port settings.

Provides information on using other Windows applications with PassageWay.

Explains how autodialing applications interact with PassageWay.

Guidelines for configuring PassageWay for autodialing applications.

Details parameters to set in applications for compatibility.

Offers tips for using autodialing applications with PassageWay.

Introduces troubleshooting steps for PassageWay applications.

Addresses common problems and solutions related to AT&TConnect.

Provides solutions for common issues encountered with AT&TCall.

Helps resolve problems when programming or reading telephone settings.

Offers solutions for common issues with the AT&TBuzz application.

Visual representation of the AT&TBuzz menu structure.

Visual representation of the AT&TCall menu structure.

Visual representation of the AT&TSet menu structure.

Visual representation of the Log Viewer menu structure.

Visual representation of the AT&TConnect menu structure.

Provides an overview of PC serial ports and their management.

Explains the technical background of serial ports, I/O addresses, and IRQs.

Details how Windows 3.1 handles serial ports and multitasking.

Offers solutions for resolving IRQ conflicts with serial ports.

Provides advice on choosing serial port cards for PassageWay Solution.

Explains how to use AT&TBuzz in Export via Paste Link DDE mode.

Defines terms starting with 'A' like AT&TBuzz, AT&TCall, AT&TConnect, AT&TSet.

Defines terms starting with 'B' like bank.

Defines terms starting with 'C' like call log, Caller ID, card.

Defines terms starting with 'D' like dialpad window.