Sending an incoming call directly to voice mail
Procedure
Scroll right to access the Feature menu and select the Transfer to Voicemail feature.
Ignoring an incoming call
Procedure
Press Ignore to turn off the ringer for an incoming call
Putting a call on hold
Procedure
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
The phone might display a hold timer when you put a call on hold.For more
information, see Configuring call timers on page 19.
4. Press Resume or the line button of the held call to retrieve the call. Your system
administrator may have administered the Hold Recall feature, which alerts you
visually and with a priority ring to remind you of a held call after a certain period of
time.
Answering a call
36 Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012
Comments? infodev@avaya.com