Avaya one-X Deskphone SIP 9620 - Call Forwarding When Your Line Is Busy or if You Dont Answer; Blocking Your Extension from Displaying During Calls

next number denotes the extension your administrator has predefined as your
automatic intercom destination extension.
3. Press the number(s) that corresponds to the destination extension.
4. Press Enter or OK to activate the intercom call to that extension, where the call
appearance identifies the incoming call with your name followed by ICOM.
Call Forwarding when your line is busy or if you don't
answer
About this task
The Call Forward Busy/No Answer feature allows you to set a number to which your calls will
be forwarded when your line is busy or when you don't answer a call. You must enter the
telephone number where the calls will be forwarded each time you use this feature.
Procedure
1. If your deskphone is a 9601, 9608 or 9620, from the Phone screen, scroll right to
access the Features menu.
2. Select CFrwdCall Fwd Busy/No Ans.
3. Enter the number you want to forward your calls to.
After you enter the forwarding number, you hear a confirmation tone.
4. Press OK to turn call forwarding off if it is already on.
Blocking your extension from displaying during calls
About this task
You can override the system (default) setting to display your extension on outgoing calls. Use
the Calling Party Number Blocking feature to prevent your number from displaying.
Procedure
1. From the Phone screen, scroll right to access the Features menu.
2. Select CPN Block.
To stop calling party number blocking, see Displaying your extension on outgoing
calls on page 66.
Call Forwarding when your line is busy or if you don't answer
Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012 65