Chapter 9: About Features
This chapter describes the features of your deskphone. Your administrator might have set up your
deskphone with the features and the call appearances on one screen. The Features menu gives you
access to advanced telephony features, such as and Call Forwarding and Speed Dial buttons. You can
use Send All Calls and Call Forward features to forward incoming calls to other numbers. When you enable
the EC500, you can forward calls from your desk phone to your cell phone. Other features like Call Park,
Call Pickup Extended, and Transfer to Voicemail may be available on your Features menu. The features
available depend on what your administrator has assigned to your phone.
In addition to the Features menu, your administrator might also provide selected features on softkeys on
the call appearance (Phone) screen. Frequently used features can also be set up on the Quick Touch
panel, if the panel is activated. For more information about what features and options are available for
your extension, contact your system administrator.
Feature Table
Feature names are often abbreviated to fit your deskphone or button module display area. Use
this table as a cross-reference to standard feature names and their corresponding common
abbreviations. Depending on how your system is administered, not all features shown here
may be available to you. For detailed information about a feature, click its link in the Feature
Name column.
Feature Name
Common Abbreviation
Auto Dial on page 40 Phone number or extension set up by your
administrator as an auto-dial number, followed by a
telephone icon or “Autodial”
Auto Intercom on page 64 Auto Icom; Auto In
Automatic Callback on page 64 Auto Callback
Call Forwarding All Calls on
page 45
Cfrwd or CFrwd with a third-party's extension if
applicable
Call Forwarding Busy/Don't
Answer on page 65
CFBDA
Call Park on page 66 Call park
Call Pickup on page 67 Call pickup
Calling Party Number Blocking on
page 65
CPN Block
Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012 61
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