Transferring a call
Procedure
1. From the Phone screen, if the call to be transferred is not already active
(highlighted), select the line on which the call to be transferred appears.
2. Press Transfer.
3. Dial the telephone number, or call the person from the Contacts list, or call the
person from the Call Log list.
4. If unattended transfers have been administered, you can hang up now if you do not
want to announce the call. Otherwise, press Complete or OK.
Note:
Unanswered transfers may be returned to your telephone as a recalled transfer.
In this case, you hear a priority ring and see the display message Return next
to the call.
Muting a call
About this task
While on a call, you can mute the microphone of your phone so that the other party cannot
hear you. You can configure your deskphone to alert you if your dekphone is on mute. The
alert can be an audible beep and a visible indication on the top line of your deskphone.
Procedure
1. Press Mute during a call so that the other person on the call cannot hear you. If you
start speaking with the phone muted, an alert tone sounds to remind you to unmute
the call.
2. Press Mute again to unmute the call.
Note:
If a call is on mute and you switch between the handset, headset, or
speakerphone, the mute is turned off.
Transferring a call
Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012 37
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