Picking up a call to another extension
About this task
When your administrator has set up this feature, you can answer a call ringing at another
extension without having to be a member of a "pickup group."
Procedure
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Directed Call Pickup and press OK or just press the
corresponding line button .
3. Answer the call as you normally would.
Picking up a call to another call pickup group
About this task
When your administrator has set up this feature, you can answer a call ringing at a phone in
a call pickup group other than your own.
Procedure
1. Scroll right from the Phone screen to access the Features menu.
2. If necessary, scroll down to Extended Call Pickup and press OK or just press the
corresponding line button.
3. Answer the call as you normally would.
Calling someone in your intercom group
About this task
If your system administrator has set up an intercom group, you can call anyone in that group
by pressing a few numbers.
About Features
68 Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012
Comments? infodev@avaya.com
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