Redialing a number...................................................................................................................................
41
Calling a person from the contacts list......................................................................................................
42
Calling a person from the call log..............................................................................................................
42
Calling a person from the directory...........................................................................................................
43
Chapter 4: About forwarding calls....................................................................................
45
Send All Calls............................................................................................................................................
45
Forwarding calls........................................................................................................................................
45
Turning off call forwarding.........................................................................................................................
46
Chapter 5: Using the conference feature..........................................................................
47
Setting up a conference call......................................................................................................................
47
Adding a person on hold to a conference call...........................................................................................
47
Putting a conference call on hold..............................................................................................................
48
Chapter 6: Using bridged call appearances.....................................................................
49
Answering a call on a bridged line............................................................................................................
49
Joining a call on a bridged line..................................................................................................................
49
Making an outgoing call on a bridged line.................................................................................................
50
Excluding others from bridging onto your call...........................................................................................
50
Transferring a bridged call to its own voice mail.......................................................................................
51
Chapter 7: Using the contacts feature..............................................................................
53
Searching for a contact.............................................................................................................................
53
Viewing a contact's details........................................................................................................................
54
Adding a new contact................................................................................................................................
54
Editing a contact........................................................................................................................................
55
Deleting a contact.....................................................................................................................................
56
Chapter 8: Call Log.............................................................................................................
57
Viewing the call log...................................................................................................................................
57
Viewing Call Log details............................................................................................................................
57
Adding an entry from the call log to your contacts list...............................................................................
58
Removing an entry from the Call Log.......................................................................................................
58
Clearing all entries from the call log..........................................................................................................
58
Turning off call logging..............................................................................................................................
59
Chapter 9: About Features.................................................................................................
61
Feature Table............................................................................................................................................
61
Accessing the Features menu...................................................................................................................
62
Monitoring other extensions at a glance...................................................................................................
63
Assigning labels to pre-assigned (Autodial) numbers...............................................................................
63
Setting up automatic call back..................................................................................................................
64
Making an auto intercom call....................................................................................................................
64
Call Forwarding when your line is busy or if you don't answer.................................................................
65
Blocking your extension from displaying during calls................................................................................
65
Displaying your extension on outgoing calls.............................................................................................
66
Parking a call.............................................................................................................................................
66
Unparking a call........................................................................................................................................
67
Picking up a call from your pickup group..................................................................................................
67
Picking up a call to another extension......................................................................................................
68
Picking up a call to another call pickup group...........................................................................................
68
Calling someone in your intercom group..................................................................................................
68
6 Avaya one-X
®
Deskphone SIP 9620, 9620C, 9620L IP Telephone User Guide March 2012