Putting a call on hold
1. Press Phone to view the main Phone screen, if necessary.
2. If you are not active on the line you want to put on hold, select that line.
3. Press Hold.
Note:
A hold timer may display when you put a call on hold. For more information, see
Displaying call timers on page 18.
4. Press Resume or the line button of the held call to retrieve the call. Your system
administrator may have administered the Hold Recall feature, which alerts you
visually and with a priority ring to remind you of a held call after a certain period of
time.
Muting a call
If a call is on mute and you switch between the handset, headset, or speakerphone, the mute
will be turned off. When the call is muted, the Mute button light is on and the top line displays the
Mute icon.
1. Press Mute during a call so that the other person cannot hear you.
2. Press Mute again to unmute the call.
Transferring a call
1. From the Phone screen, if the call to be transferred is not already active
(highlighted), select the line on which the call to be transferred appears.
2. Press Transfer.
Answering a call
32 Avaya one-X
™
Deskphone SIP for 9608/9611G IP Telephone User Guide September 2010
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