Chapter 11: About Features
Your administrator may have set up your telephone so that it presents the Features as
described in this chapter together on one screen with your call appearances; if so, the features
work as described in this chapter, but they do not appear on a separate Features menu. The
Features menu gives you access to advanced telephony features, such as and Call Forwarding
and Speed Dial buttons. You can use Send All Calls and Call Forward to have your incoming
calls sent to other numbers. When set to “on,” EC500 allows calls to your desk phone to also be
sent to your cell phone. Other features like Call Park, Call Pickup Extended, and Transfer to
Voicemail may be available on your Features menu. Forwarding features are also listed in the
Forward menu. The particular features available to you depend on what your administrator has
assigned to your phone.
Your administrator may also place selected features on softkeys on the call appearance
(Phone) screen. Frequently used features can also be set up on the Quick Touch panel, if the
panel is activated. For more information about what features and options are available for your
extension, contact your system administrator.
Accessing the Features menu
1. From the Phone screen, scroll right to access the Features menu.
The
icon next to a feature indicates the feature is available and the icon next to
a feature indicates the feature is not available. For models with LEDs, the LED next
to the feature name indicates if the feature is currently on or off. If the light is on,
the feature is on.
To return to the main Phone screen, press Phone or scroll to the left. Scrolling right
displays the System Numbers menu screen; scrolling right again displays the Phone
screen.
2. Scroll down to see the features that have been administered for your extension.
Feature Table
Feature names are often abbreviated to fit your deskphone or button module display area. Use
this table as a cross-reference to standard feature names and their corresponding common
Avaya one-X
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Deskphone SIP for 9608/9611G IP Telephone User Guide September 2010 57
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