Common prerequisites for all upgrades
Issue 2.1 June 2006 69
Verify that you have the
Communication Manager
software distribution
CD-ROM with the current
software and firmware.
Use this CD-ROM to install the software on the media
server and upgrade the firmware. The most recent
versions of the service packs are also on this
CD-ROM.
Verify that you have the
current preupgrade and
postupgrade (if required)
service packs on your
laptop computer.
Check which service packs you need and download
the files from the Avaya Support Web site, http://
avaya.com/support.
Verify that you have the
most current firmware.
The following firmware is on the software CD:
● IPSIs
● C-LAN
● MedPro
● VAL circuit packs
Firmware is upgraded often. To enusre that you have
the most current versions, go to the Avaya Support
web site, http://avaya.com/support
. Click Downloads
and select the product.
Verify that you have the
updated license and
authentication files.
Updated license and authentication files are
necessary for this major upgrade. Obtain information
and download files from the Remote Feature
Activation (RFA) web site, http://rfa.avaya.com
.
Obtain the static craft
password.
If the media server of the customer does not have a
static craft password, call the ASG Interactive Voice
Response number, 800-248-1234 or 720-444-5557
and follow the prompts to get the password. You need
the Product ID for the FL or IL number.
Note:
Note: The static craft password is for use by
Avaya technicians only who are using
a direct connection from a laptop
computer to the media server.
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