aventon LEVEL 2020 - Error Codes and Troubleshooting

LEVEL OWNER’S MANUAL
14
ERROR CODES AND TROUBLESHOOTING
In the event of a problem with the electrical components of your
bike, the display will show an error code. Compare the code with
this list below and HOW TO RESOLVE:
CODE ERROR HOW TO RESOLVE
21
Current
Error
Current Limit
Exceeded
or
Damaged
Cable
1. Stop riding and let the bike cool
down for 2 minutes to see if the
error code disappears. If the error
code persists, check to confirm that
the motor and controller cables are
properly connected, also check cables
for damage or wear and tear on the
connectors.
2. If a second Aventon compatible ebike
is present, connect the motor to a
known-good working controller see if
motor works correctly. If the motor runs
normally on a dierent controller, then
replace the controller on the aected
bike. If the motor doesn’t work with the
known-good working controller, then
replace the motor.
22
Throttle
Error
Damaged
Throttle Cable
or
Throttle Hall
Sensor
When you press and release the
throttle, it should return to the original
position. Remove any obstructions.
Check the throttle and throttle cable for
damage, such as a cut or frayed cable.
Disconnect and re-connect the throttle
cable, if this fails to resolve the error
code, replace the throttle assembly.