LEVEL OWNER’S MANUAL
15
23
Motor Phase
Error
Damaged
Motor Phase(s)
or
Damaged
Controller
Check the cable that connects the rear
hub motor to the rest of the system
and make sure it is free from grit or
contaminants and is firmly connected.
This error might appear if you don’t
reconnect the cable after removing
the rear wheel (for example, after
changing a flat tire.) At least one of the
motor phase wires has been damaged
or is disconnected. If checking the
connection doesn’t resolve the error,
replace the motor; replace controller if
a new motor doesn’t solve the issue.
24
Motor Hall Sensor
Error
Motor Cable
Not Connected
or
Damaged
Motor Hall Sensor
If you have confirmed that the motor
cable is properly connected, service or
replace the rear hub.
25
Brake
Error
Loose
Brake Inhibitor Sensor
or
Brake Has Been Engaged
for More Than 5 Secs
The Sinch uses special brake levers
that stop the motor when you apply
the brakes - built in “magnetic reed
switches” disengage the motor’s power
when the lever is squeezed. If the lever
is damaged (for example, following a
crash), it might need to be replaced.
26
Overheat
Protection
Overheated
Due to Heavy Use
Turn o the bike, allow the components
to cool, then try again to see if the
error code disappears. If this does not
resolve the issue and the error code
remains even when the bike is cool,
replace the controller.
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