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aventon Level - User Manual

aventon Level
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LEVEL Electric Bicycle
User Manual
Thank you for purchasing the Aventon LEVEL Ebike.
We are here to help!
Aventon Help Center: https://www.aventon.com/pages/support
Email: info@aventon.com
Phone: 1-866-300-3311
We take pride in bringing you a quality product that will oer years of
enjoyment. Please read and understand this manual fully before
assembling and riding your bike. If you have questions after reading this
manual, please refer to the Aventon SupportoHelp Center, contact us by
email, and/or give us a phone call.
(TROTTLE AFTER PEDAL)

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Questions and Answers

  • D
    Dawn SolisJul 27, 2025
    Why my aventon Level Bicycle does not work?
    • S
      Susan WalshJul 27, 2025
      Your Aventon Bicycle might not be working due to several reasons: insufficient battery power (charge the battery), faulty connections (clean and repair connectors), the battery not being fully seated in the tray (install battery correctly), improper turn-on sequence (use the proper sequence), brakes being applied (disengage brakes), or a blown 40a discharge fuse (replace the fuse).
  • A
    Anthony ParksAug 2, 2025
    What to do if my Aventon Bicycle battery will not charge?
    • S
      Steven WagnerAug 2, 2025
      If your Aventon Bicycle battery isn't charging, check the following: ensure the charger is well-connected by adjusting the connections. If that doesn't work, the charger, battery, or wiring might be damaged and need replacement or repair. Also, check and replace the charge fuse if it's blown.
  • E
    Elizabeth JohnsonAug 6, 2025
    How to improve the range of my aventon Level?
    • L
      lwolfeAug 6, 2025
      To improve the range of your Aventon Bicycle, consider these factors: ensure proper tire pressure (adjust as needed), check battery connections and charge (or replace if faulty), avoid excessive hills, headwinds, braking, and heavy loads (assist with pedals or adjust your route). Also, balance the battery if it has been discharged for a long time without regular charges, is aged, damaged, or unbalanced. Finally, ensure your brakes are not rubbing and adjust them if necessary.
  • J
    Joan JohnsonAug 11, 2025
    Why the motor on my Aventon Bicycle doesn't respond when powered on?
    • J
      Jesse VegaAug 11, 2025
      If the motor on your Aventon Bicycle doesn't respond when powered on, the issue could be due to loose wiring (repair or reconnect), a loose or damaged throttle (tighten or replace), a loose or damaged motor plug wire (secure or replace), or a damaged motor (repair or replace).
  • S
    Sandy LewisAug 16, 2025
    Why does my aventon Level Bicycle have irregular acceleration and reduced top speed?
    • N
      Nancy GeorgeAug 16, 2025
      Irregular acceleration and reduced top speed on your Aventon Bicycle could be due to insufficient battery power (charge or replace the battery), a loose or damaged throttle (replace the throttle), or a misaligned or damaged magnet ring (align or replace the magnet ring).
  • C
    Christopher PughAug 21, 2025
    How to fix strange noises from the wheel or motor of my Aventon Bicycle?
    • K
      kelseysingletonAug 21, 2025
      Strange noises from the wheel or motor of your Aventon Bicycle may be caused by loose or damaged wheel spokes or rim (tighten, repair, or replace), or loose or damaged motor wiring (reconnect or replace the motor).

Summary

USING THIS MANUAL

GENERAL INFO

Assembly and Fit

Proper assembly and fit are crucial for safety, performance, and comfort. Professional check recommended.

Mandatory Equipment and Use Locations

Ensure required safety equipment and follow local laws for e-bike use.

Changing Components or Attaching Accessories

Using non-original parts can void warranty, compromise safety, or violate laws.

Safety Check Before Each Ride

Electrical System Operation

Brake System Integrity

Tire and Wheel Condition

Handlebar and Seat Adjustments

Accessories, Straps, and Hardware

WARNINGS AND SAFETY

General Operating Rules

Obey traffic laws, ride predictably, use signals, ride defensively, avoid obstacles, and use proper clothing.

Safety Notes

Helmets

General Warnings

A Note for Parents and Guardians

Wet Weather Riding

Night Riding Safety

SPECIFICATIONS

ASSEMBLY

Assembled Overview

Diagram showing the main components of the assembled ebike.

Whats in the Box

List of all items included in the ebike package.

BATTERY CHARGING

Charging Procedure

Step-by-step instructions for charging the ebike battery.

Battery Charging Best Practices

Removing the Battery

Installing the Battery Onto the Bike

Charging Time Estimates

Charger Safety Information

Balancing the Battery

Long-Term Battery Storage

LEVEL QUICK START GUIDE

Display and Control Overview

Overview of the display indicators and controls for quick operation.

GETTING STARTED

OPERATION

Driving Range Factors

Parking, Storage, and Transport

MAINTENANCE

Basic Bike Care

Emphasizes the need for professional maintenance if lacking experience or tools.

Recommended Service Intervals

Schedule for regular inspections, services, and replacements based on time or mileage.

Pre-Ride Safety Checklist

Checklist to follow before every ride and after specific mileage intervals.

Tire Information and Care

TROUBLESHOOTING

Error Detection and Codes

Explanation of error codes displayed on the bike and their definitions.

Component Wear and Replacement

Discusses component wear due to higher speeds and weight, and the importance of replacement.

LIMITED WARRANTY

Warranty Coverage Details

Overview of warranty period, coverage, and owner limitations.

Warranty Exclusions

List of items and conditions not covered by the ebike warranty.

Shipping Damage Claims

Procedure for reporting and handling shipping damage claims.

Assembly Videos and Online Resources

aventon Level Specifications

General IconGeneral
LightsIntegrated Front and Rear Lights
CategoryE-Bike
Battery48V, 14Ah (672Wh)
RangeUp to 60 miles
Top Speed28 mph (45 km/h) with pedal assist
Frame6061 double-butted aluminum
ThrottleHalf-twist throttle
Pedal Assist Levels5 levels
Tires27.5"
Wheel Size27.5 inches
Color OptionsMatte Sand

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