Chapter 4 Troubleshooting
15
I have set up the AVerKey3 Plus and checked all the connections as specified
in the manual, but I can only get a picture on the VGA monitor, not on the TV
screen.
AVerKey3 Plus is in the “Ready” mode once power is connected. You need to
switch AVerKey3 Plus
“ON”, either from the remote control or from its touch
button panel to display both VGA and VIDEO.
The picture on my TV is distorted.
1. Before doing any adjustments, reset all the picture attributes to the factory
default setting using the “Reset” button on the remote control.
2. Each VIDEO display device is slightly different from another. Use the Panning
Control of AVerKey3 Plus to adjust the picture.
3. Use the Brightness and Sharpness picture attributes controls on the remote
control to reduce the distortion.
The picture on my TV is all messed up.
1. When using AVerKey3 Plus with the Macintosh, up to 1024 x 768 can be
supported.
2. When using AVerKey3 Plus with IBM PC compatible computers, screen
resolutions up to 1024 x 768 (horizontal frequency less than 65KHz) is
supported.
There is no image on both my Macintosh monitor and TV.
When you turn on the Macintosh computer, it will first auto-detect the type of
monitor you have. During auto-detection, there won't be any display on your
Macintosh monitor. To avoid this problem, connect your Macintosh computer,
monitor and all the necessary cables to the AVerKey3 Plus first before you
power on your Macintosh computer.
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