Upgrade the Firmware
Upgrade the firmware to ensure the ACC ES HD Recorder is operating with the latest software. When you
upgrade the firmware, all your current settings and all recorded video are retained.
Upgrade the firmware in any of the following ways:
l You can use Cloud Remote Site Upgrade from Avigilon Cloud Services to update:
l the firmware on the ACC ES HD Recorder,
l the firmware on all other Avigilon servers,
l the firmware on all Avigilon cameras, and
l the ACC Client software on all network workstations
in the same site all at the same time.
Asubscription to the Advanced System Health feature package is required. This is the Avigilon
recommended way to quickly and efficiently complete site-level upgrades. Refer to the procedure
for upgrading servers in a site in the Help files provided with Avigilon Cloud Services.
l You can use Remote Site Upgrade from an ACC Client connected to all of the ACC ES HD Recorders
in a site at the same time. Refer to the procedure for upgrading servers in a site in the Help files
provided with the ACC Client.
l You can use the Server Management page, using the following procedure.
Before you can upgrade or reinstall the firmware with the Server Management page, download the latest
version of the firmware (.fp) file from the Avigilon Support Community.
From a workstation connected to the Internet:
1. Navigate to support.avigilon.com and search for the appropriate ACC ES HD Recorder firmware.
Note: To download firmware you must have, or create an account and be logged into the
Community.
2. Save the file to a location accessible to the Server Management page.
To upgrade the firmware from the Server Management page:
1. Navigate to the Device panel.
If necessary, scroll to show the Upgrade Firmware pane.
2. In the Upgrade Firmware pane, click on Drop '.fp' file here or click to upload and navigate to the
location where the firmware package (.fp) file was saved.
3. Click OK to confirm you want to continue. An upload progress indicator appears. Wait while the file is
uploaded and verified.
Upgrade the Firmware 26
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