Feedback on FRITZ!Box
FRITZ!Box 3390 135
AVM Knowledge Base
In our AVM Knowledge Base you can find answers to your
questions and specific solutions to your problems. The AVM
Knowledge Base is located in the “Service” area of the AVM
web site:
service.avm.de/support/en
21.3 Feedback on FRITZ!Box
In various places in the user interface, the FRITZ!Box offers
you the opportunity to send your concrete feedback to AVM.
Your feedback helps us to continually improve the FRITZ!Box.
Automatically Sending Error Reports to AVM
In the case of serious errors, this service generates a report
on the problem that occurred and automatically sends this er-
ror report to AVM. The error report helps improve the stability
of the FRITZ!OS.
Settings options for automatically sending error reports are
located on the “Contents / AVM Services” page of the
FRITZ!Box user interface.
Evaluating the DSL Connection
On the “Internet / DSL Information / Feedback” page you can
evaluate your DSL connection. This makes it possible to opti-
mize your DSL performance with upcoming firmware updates.
Evaluating the Wireless LAN Connection
On the “WLAN / Radio Network / Known WLAN Devices /
Feedback” page you can evaluate your satisfaction with the
wireless LAN connection between the FRITZ!Box and the wire-
less device. This information helps AVM optimize the wireless
LAN properties of the FRITZ!Box.
When you submit feedback, only the technical data and no
personal data are transmitted to AVM. These data are used
for the exclusive purpose of product improvement. A corre-
sponding message appears in the Event Log, stating that the
feedback was sent to AVM.
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