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9.2 Information in the Internet
On its web site AVM presents comprehensive information
on your AVM products as well as new product announce-
ments and new product versions.
Frequently Asked Questions (FAQs)
We would like to make our products as easy to use as pos-
sible. If you still have problems, sometimes a little tip is
all you need to resolve them. That is why we present you
with a selection of frequently asked questions.
The FAQs can be viewed at the following address:
www.avm.de/en/service/FAQs
9.3 Updates
FRITZ!WLAN USB Stick N 2.4 provides software updates
for the AVM and the software applications for free down-
loading over the Internet.
To download updates from the Internet, go to:
www.avm.de/en/download
FTP Experienced users can also download updates from the
AVM FTP server. Click the “FTP Server” link in the down-
load area, or enter the following address:
ftp.avm.de
9.4 Support from the AVM Service Team
Should problems with your FRITZ!WLAN USB Stick N 2.4
arise, we recommend taking the following steps:
1. Read the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our custom-
ers have frequently asked our Support team.
2. If you do not find the answer you need in the FAQs,
the AVM Service Team will assist you. The support
desk can be reached by e-mail or by fax.
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