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AWS Snowball - User Manual

AWS Snowball
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AWS Snowball
User Guide
AWS Snowball: User Guide
Copyright © 2018 Amazon Web Services, Inc. and/or its affiliates. All rights reserved.

Table of Contents

Questions and Answers

  • U
    usimmonsAug 14, 2025
    What to do if AWS Storage Snowball becomes locked during data transfer?
    • R
      Robert RuizAug 14, 2025
      If you're transferring data to the Snowball and it becomes locked, return the appliance and start a new job to transfer the remaining data. If it locks during an import job, the existing data on the Snowball can still be transferred into Amazon S3.
  • C
    cainpatriciaAug 17, 2025
    Why does AWS Storage Snowball client cause Java OutOfMemoryError?
    • J
      joshuaatkinsAug 17, 2025
      If the Java OutOfMemoryError exception appears while running the Snowball client, it means your workstation is running out of memory. To resolve this, free up resources or increase the memory allocated to your workstation, and then try running the Snowball client task again.
  • J
    Joseph RobinsonAug 20, 2025
    How to get help with AWS Storage Snowball client?
    • K
      karl46Aug 20, 2025
      If you're having trouble using the Snowball client, type the command snowball help. This will display a list of all available actions for the tool.
  • W
    Wendy WilsonAug 25, 2025
    What to do if AWS Storage Snowball data transfer has unexpected errors?
    • A
      angelaleAug 25, 2025
      If you're encountering unexpected errors during data transfer to the Snowball, create a copy of your logs and include them with a brief description of the issues you encountered. Then send this information to AWS Support.
  • B
    Brian RosalesAug 27, 2025
    How to fix AWS Snowball Storage error: key's length is larger than 933 bytes?
    • T
      Timothy GibsonAug 27, 2025
      To resolve the error message about a key's length being larger than 933 bytes, reduce the object's key length.
  • L
    lewisebonyAug 31, 2025
    What to do if AWS Snowball files failed export to Windows Server?
    • R
      Ryan LarsonAug 31, 2025
      If files failed export to a Microsoft Windows Server, it means that a file or a related folder is named in a format not supported by Windows. To fix this, change the names of the objects in Amazon S3 that are causing the issue to remove or replace the unsupported characters.
  • S
    Shelly WhiteSep 3, 2025
    How to fix AWS Snowball import failure due to invalid characters?
    • C
      charlottemorrisSep 3, 2025
      If files failed import into Amazon S3 due to invalid characters in object names, it means that a file or folder name has characters that aren't supported by Amazon S3. To resolve this, create a new Snowball import job, change the file and folder names to comply with Amazon S3 rules, and transfer the files again.
  • H
    Hector LambSep 6, 2025
    Why can't I upload UTF-8 files to AWS Storage Snowball?
    • K
      Keith MillerSep 6, 2025
      If you can't upload files with UTF-8 characters to a Snowball, it's because your Linux workstation doesn't recognize UTF-8 character encoding. Install the locales package on your Linux workstation and configure it to use one of the UTF-8 locales like en_US.UTF-8. You can configure the locales package by exporting the environment variable LC_ALL, for example: export LC_ALL=en_US.UTF-8.
  • H
    Harry LewisSep 9, 2025
    What to do if data can't be transferred into the root folder of AWS Storage Snowball?
    • A
      Abigail BellSep 9, 2025
      Make sure that you're transferring data into a folder on the Snowball that is not the root folder.

AWS Snowball Specifications

General IconGeneral
Encryption256-bit encryption
Data Transfer MethodPhysical shipment
SecurityTamper-resistant enclosure, Trusted Platform Module (TPM)
Storage Capacity80 TB
DurabilityDesigned for rugged environments
Operating EnvironmentIndoor and outdoor environments
WeightApproximately 50 lbs
Compatible ServicesAmazon S3, Amazon EC2, Amazon EBS, AWS Lambda