Problem Solving
5 - PROBLEM SOLVING
This chapter describes some of the problems that may occur during installation
of the AX3000 Models 70, and offers possible solutions.
Safety Warning! Under no circumstances should you attempt
to fix a Platine problem by opening the terminal case. High
voltages may be present even when the terminal is switched
off. Only qualified technicians should open the AX3000 case.
- GREEN FRONT INDICATOR DOESN'T LIGHT, OR NO BEEP WHEN
YOU PRESS POWER SWITCH
Check there is power at the wall outlet and power cord connections.
- CONTINUOUS TONE SOUNDS AFTER THE TERMINAL HAS BEEN
SWITCHED ON
This alarm indicates a hardware failure. Report the problem to your service
representative.
- AFTER THE TERMINAL HAS BEEN SWITCHED ON, THE MESSAGES
'NO ETHERNET BOARD PRESENT' AND 'CANNOT ATTACH
ETHERNET BOARD' APPEAR
This message indicates a hardware failure. Report the problem to your service
representative.
- A DOUBLE-BEEP SOUNDS
After switching on the terminal, a double beep may sound, a few seconds after
the normal first beep.
16
Installation Guide - Models 70
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