Axis C1004-E User Manual

AXISC1004-ENetworkCabinetSpeaker
Troubleshooting
Troubleshooting
Howtocheckthecurrentrmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
Howtoupgradethermware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe
newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•WhenyouupgradetheAxisproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Always
readtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.
Symptoms,possiblecausesandremedialactions
Problemsupgradingthermware
Firmwareupgradefailure
Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware
leandtryagain.
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage35.
TheIPaddresshasbeen
changedbyDHCP
36

Axis C1004-E Specifications

General

Bass reflex	Yes
Certification	EMC EN 55022 Class A, EN 55032 Class A, EN 50121-4, IEC 62236-4, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class A, ICES-003 Class A, VCCI Class A, RCM AS/NZS CISPR 32 Class A, KN24, KCC KN32 Class A, KN35 Safety IEC/EN/UL 60950-1, IEC/EN/UL 60950-22 Environment IEC/EN 60529 IP45, IEC/EN 62262 IK10, NEMA 250 Type 3R, IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14
Product color	Black
Housing material	Metal, Plastic
Recommended usage	-
Speaker type	2-way
Driver diameter	120 mm
Tweeter diameter	25 mm
Number of drivers	1
Speaker enclosure	Reflex
Speaker placement	Wall-mountable
Audio output channels	- channels
Tweeter diameter (imperial)	0.98 \
Subwoofer driver diameter (imperial)	4.72 \
Amplifier class	D
Amplifier output power	6 W
Sensitivity	92 dB
Frequency range	60 - 20000 Hz
RMS rated power	- W
Compatible memory cards	MicroSD (TransFlash), MicroSDHC, MicroSDXC
Connectivity technology	Wired
Power source type	PoE
Power consumption (typical)	12.95 W
Packaging content	Installation Guide, A VHS authentication key, AXIS Camera Station license key, cable shoe, bracket with screws and washers, AXIS Connector Guard A
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	-20 - 50 °C
Operating relative humidity (H-H)	10 - 85 %
Harmonized System (HS) code	85182200

Weight and Dimensions

Depth	200 mm
Width	196 mm
Height	290 mm
Weight	3000 g