Axis P5512 - Troubleshooting and Maintenance; Firmware and Emergency Recovery

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AXISP5512PTZDomeNetworkCamera

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem

shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The

currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

Whenyouupgradethe>withthelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.Always

readtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite

atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe

upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

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