Axis Q7404 - User Manual

Other manuals for Axis Q7404

Questions and Answers

Kenneth BentleyNov 15, 2025

Why I am having problems setting the IP address on my Axis Security Camera?

C
Corey PerkinsNov 16, 2025
If you're having trouble setting the IP address for your Axis Security Camera, here are a few things to consider: * **ARP/Ping Issues:** Try the installation again, ensuring you set the IP address within two minutes of powering on the encoder. Also, make sure the Ping length is set to 408. * **Subnet Differences:** If your computer's IP address and the encoder's intended IP address are on different subnets, you won't be able to set the IP address. Contact your network administrator to get an appropriate IP. * **IP Address Conflict:** Disconnect the encoder and run the Ping command. If you get a reply, another device is likely using the IP address. Obtain a new IP and reinstall. If the request times out, check the cabling and reinstall. * **Static IP Conflict:** To avoid conflicts ...

Summary

Hardware Overview

Connectors and Buttons

Explains the purpose and functionality of various connectors and buttons.

PTZ (Pan Tilt Zoom)

Preset Positions

Setting and managing predefined camera viewing positions for quick access.

Guard Tour

Installing a PTZ driver

Steps to install drivers for supported PTZ devices.

Control Queue

Detectors

Camera Tampering

Setting up alarms for unauthorized camera repositioning or tampering.

Motion Detection

Configuring motion detection zones and sensitivity for event triggering.

Set Up Motion Detection Windows

Defining specific areas within the camera view for motion detection.

Audio Detection

Configuring alarms based on audio levels exceeding defined thresholds.

Events

Setting Up an Action Rule

Creating rules to define event triggers and corresponding actions.

Recipients

Recordings

Continuous Recording

Configuring the product to record video continuously to a storage device.

System Options

Security

Configuration of user access, network security, and authentication protocols.

Users

Date & Time

Network

Configuration of network settings, including IP addressing and services.

Basic TCP;IP Settings

NAT traversal (port mapping) for IPv4

Storage

Configuring network storage for recordings and data management.

Ports & Devices

Maintenance

Advanced

Reset to Factory Default Settings

Restoring the product to its original factory default configuration and settings.

Troubleshooting

Checking the Firmware

Upgrading the Firmware

Steps for updating the product's firmware to the latest version.

Emergency Recovery Procedure

Procedure for recovering the product after a failed firmware upgrade.

Symptoms, Possible Causes and Remedial Actions

Common problems, their causes, and suggested solutions for troubleshooting.

Technical Specifications

Connectors

Detailed specifications of the various physical connectors on the device.

Performance Considerations

Factors affecting system performance, bandwidth, and frame rate.

Axis Q7404 Specifications

General

NTSC resolutions	720 x 480 pixels
Channels quantity	4 channels
Motion JPEG frame rate	30 fps
Maximum video resolution	720 x 576 pixels
Video compression formats	H.264
LED indicators	Yes
Wall mountable	No
Copper ethernet cabling technology	1000BASE-TX, 100BASE-TX, 10BASE-T
BNC input ports	4
I/O terminal ports	-
Fiber ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
Operating temperature (T-T)	0 - 45 °C
Operating relative humidity (H-H)	20 - 80 %
Power requirements	8-20 V DC
Power consumption (typical)	16.1 W