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Axis S3008 - User Manual

Axis S3008
29 pages
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AXISS3008Recorder
Usermanual
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Summary

Installation

Preview mode

Explains the preview mode for fine-tuning camera views during installation.

Get started

Get started with AXIS Companion

Guide to setting up the AXIS Companion software for the recorder.

Register a My Axis account

Steps to create and secure a My Axis account for device management.

Install the hardware

Instructions for physically installing the recorder and connected cameras.

Install the desktop app

Guide to downloading and installing the AXIS Companion desktop application.

Create a site

Process for creating a site within AXIS Companion to manage devices.

Install the mobile app

Instructions for installing and using the AXIS Companion mobile application.

The device interface

Power over Ethernet

Information and management of Power over Ethernet allocation.

Maintenance

Performing device maintenance tasks like restarting and restoring settings.

Firmware upgrade

Process for upgrading the device's firmware to the latest version.

Configure your device

Allocate power

Configuring how Power over Ethernet (PoE) power is allocated to connected devices.

Troubleshooting

Fix common issues

General troubleshooting steps for common problems with the recorder.

Upgrade firmware

Detailed steps for performing a firmware upgrade on the recorder.

Hard reset a recorder

Procedure for performing a hard reset to restore factory default settings.

How to erase all recordings

Steps to format the hard drive and erase all recorded data.

Overview

The AXIS S3008 Recorder is a compact network video recorder designed for surveillance solutions, featuring a built-in Power over Ethernet (PoE) switch for simplified installation. It comes equipped with a surveillance-grade hard drive and a USB port for convenient video footage export. The recorder is available in three models, offering 2 TB, 4 TB, or 8 TB hard drive capacities.

Function Description

The primary function of the AXIS S3008 Recorder is to manage and record video from connected cameras. It acts as a central hub for a surveillance system, providing both power and network connectivity to up to eight devices via its integrated PoE switch. The recorder is designed to work seamlessly with version 4 of the AXIS Companion video management software, enabling comprehensive video management, recording, and remote access capabilities.

The device supports various network configurations, including automatic and manual IPv4 and IPv6 address assignment, hostname configuration, and DNS server settings. It also integrates with network discovery protocols like Bonjour®, UPnP®, and WS-Discovery for easy identification on the network. A key feature is the One-click cloud connection (O3C), which provides secure internet access to live and recorded video from any location, simplifying remote monitoring.

For security, the recorder utilizes certificates for device authentication on a network, supporting both client/server and CA certificates in .PEM, .CER, and .PFX formats. It also supports IEEE 802.1x for port-based network admission control, ensuring secure authentication of wired and wireless network devices.

The recorder's PoE switch is capable of supplying power to connected cameras, with a total power budget of 65 W for 2 TB and 4 TB models, and 60 W for the 8 TB model. Each network port supports up to 15.4 W (PoE Class 3) at the PoE port (PSE) and 12.95 W on the camera side (PD). Power allocation can be managed either by PoE class, where each port automatically reserves power based on the connected device's class, or by LLDP (Link Layer Discovery Protocol), which allows for a more precise power reservation based on exchanged PoE information. LLDP is always active on the AXIS S3008 Recorder, but must be enabled on connected devices for optimal power allocation.

Usage Features

The AXIS S3008 Recorder offers a user-friendly interface accessible via a web browser by typing the device's IP address. The interface includes a main menu for navigation, product help, language selection, and theme customization (light or dark). A user menu provides information about the logged-in user, options to change users, and log out. A context menu offers access to analytics data, feedback submission, legal information, device details (firmware version, serial number), and an option to switch to a legacy device interface.

A "Preview mode" is available for installers, allowing fine-tuning of camera views during installation without requiring a login. This mode is accessible only in a factory-defaulted state for a limited time after powering up the device.

The recorder integrates with the AXIS Companion mobile app, enabling users to access devices and recordings remotely, receive notifications for suspicious events, or respond to intercom calls.

The device's status can be monitored through the web interface, which displays NTP synchronization information, ongoing recordings with their sources and storage space usage, and general device information.

The "Apps" section allows users to install new applications, find more apps from Axis, and manage installed apps. This includes starting/stopping apps, accessing their settings, viewing open-source licenses, checking app logs, and activating/deactivating/deleting licenses.

Maintenance Features

Maintenance of the AXIS S3008 Recorder is facilitated through several features accessible via the device interface.

The "System" section includes "Date and time" settings, where users can synchronize the device's time with an NTP server, either automatically via DHCP or by manually entering NTP server IP addresses.

The "Storage" section provides detailed information about the hard drive, including free space, status (mounted/unmounted), file system, encryption status, temperature, and overall health. Tools are available for checking and repairing the storage device for errors, formatting the disk (which erases all recordings), encrypting or decrypting stored data, changing the disk encryption password, and unmounting the device. A "Write protect" feature can be enabled to prevent the storage device from being overwritten, and "Autoformat" ensures the disk is automatically formatted using the ext4 file system.

The "Logs" section allows for the management of the SSH server, enabling secure remote login and network services.

The "Maintenance" page offers options for device management:

  • Restart: Restarts the device without affecting current settings or running applications.
  • Restore: Returns most settings to factory default values, requiring reconfiguration of the device and apps, reinstallation of non-preinstalled apps, and recreation of events and PTZ presets. Only boot protocol, static IP address, default router, subnet mask, 802.1X settings, and O3C settings are preserved.
  • Factory default: Returns all settings to factory default values, necessitating an IP address reset for device accessibility.
  • Firmware upgrade: Allows upgrading to a new firmware version, with options for standard upgrade, factory default upgrade (which prevents reverting to previous firmware), and autorollback (which reverts if the upgrade isn't confirmed within a set time).
  • Firmware rollback: Reverts the device to the previously installed firmware version.

For troubleshooting, the device provides status indicators:

  • Status LED: Green for normal operation, orange for startup/firmware upgrade, and red for PoE budget exceeded.
  • Hard drive LED: Flashing green when data is written, red for recording disruption.
  • Alarm buzzer: Sounds if the PoE budget is exceeded or the recorder is severely overheated. A short press of the power button can silence the buzzer.

In case of technical issues, the manual provides a troubleshooting guide with common problems and solutions, such as recordings not being available, connection issues, or "No contact" error notifications. It emphasizes checking power, internet connection, network functionality, and ensuring updated firmware and software. A hard reset procedure is detailed for returning cameras and the recorder to factory default settings, noting that recordings are not removed. If the hard drive is encrypted, it must be manually mounted after a reset. The manual also describes how to erase all recordings and how to save a system report for Axis technical support.

Axis S3008 Specifications

General IconGeneral
Product colorBlack
Compatible productsCISPR 24, CISPR 35, EAC, EN 55024, EN 55032 A, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, FCC 15 B A, ICES-003 A, KC KN32 A, KC KN35, RCM AS/NZS CISPR 32 Class A, VCC1 A IEC/EN 62368-1, UL 62368–1 IEC 60068-2-1, IEC 60068-2-14, IEC 60068-2-2, IEC 60068-2-27, IEC 60068-2-6, IEC 60068-2-78, IEC/EN 60529 IP3X
HDD capacity4000 GB
HDD interface-
Maximum storage capacity- TB
Number of HDDs installed1
Wi-FiNo
DC-in jackYes
Networking standardsIEEE 802.1x, IEEE 802.3af, IEEE 802.3at
Ethernet LAN data rates10, 100, 1000 Mbit/s
Ethernet LAN (RJ-45) ports9
Supported network protocolsIPv4/v6, HTTP, SSL/TLS, QoS SFTP, SMTP, Bonjour, UPnP, DNS, NTP, TCP, UDP, IGMP, ICMP, DHCP, ARP, SSH
Storage temperature (T-T)-40 - 65 °C
Operating temperature (T-T)0 - 45 °C
Storage relative humidity (H-H)5 - 95 %
Operating relative humidity (H-H)10 - 85 %
Audio system1-way
Video codecsH.264 (MPEG-4 Part 10/AVC), H.265 (MPEG-H Part 2/HEVC)
Input bandwidth160 Mbit/s
Maximum resolution- pixels
Video input channels- channels
Output current1.88 A
Output voltage48 V
AC input voltage100-240 V
AC input frequency50-60 Hz
Power consumption (max)90 W
Weight and Dimensions IconWeight and Dimensions
Width180 mm
Height53 mm
Weight1350 g

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