Axis S3008 - I cant log in to the products webpage; How to erase all recordings; Save a system report

AXISS3008Recorder
Troubleshooting
4.Carefullyputtherecorderbackinitsplace.
5.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenresettothefactorydefault
settings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
6.Resetyourdevicesconnectedtotherecorder.
7.Ifyourharddriveisencrypted,itmustbemountedmanuallyaftertherecorderisreset:
7.1Gotothedevicewebpage.
7.2GotoSystem>StorageandclickMount.
7.3Entertheencryptionpasswordusedwhenencryptingtheharddrive.
Ican'tlogintotheproduct'swebpage
Ifyousetapasswordfortheproductduringconguration,andlateraddthatproducttoasite,youcannolongerlogintothe
product'swebpagewiththepasswordyou'veset.ThisisbecauseAXISCompanionsoftwarechangesthepasswordsofalldevicesin
thesite.
Tologintoadeviceinyoursite,typetheusernamerootandyoursitepassword.
Howtoeraseallrecordings
1.Gotothedevicewebpage>System>Storage.
2.SelectFormatandclickUsetool.
Note
Thisprocedureerasesallrecordingsfromtheharddrive,butthecongurationoftherecorderandthesitedoesn’tchange.
Saveasystemreport
1.InAXISCompanion,goto
>Savesystemreport.
2.WhenyouregisteranewcaseatAxisHelpdesk,attachthesystemreport.
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