Axis S3008 - Troubleshooting; Technical issues, clues and solutions; Fix common issues

AXISS3008Recorder
Troubleshooting
Troubleshooting
ThestatusLEDgivesyouthefollowinginformation:
StatusLED
Indication
Green
Therecorderisonandthestatusisok.
Orange
Therecorderisstartingup,orthermwareisupgrading.WaituntiltheLED
turnsgreen.
RedThiscanmeanthatthePoEbudgetisexceeded.Ifyoujustconnectedadeviceto
therecorder,trytoremoveitagain.FormoreinformationaboutPoElimitations,
seeHowmuchpowercantherecordersupplytothecameras?onpage2.
TheharddriveLEDgivesyouthefollowinginformation:
HarddriveLEDIndication
Green
TheLEDisashinggreenwhendataiswrittentotheharddrive.
Red
Arecordingdisruptionhasoccurred.GotoSystem>Storageformore
information.
Thebuzzersoundsforthisreason:
•ThePoEbudgetisexceeded.Ifyoujustconnectedadevicetotherecorder,tryremovingitagain.Formoreinformation
aboutPoElimitations,seeHowmuchpowercantherecordersupplytothecameras?onpage2
Note
Youcanstopthebuzzerwithashortpressofthepowerbutton.
Therecordershutsdown:
•Therecorderisseverelyoverheated.
Technicalissues,cluesandsolutions
Issue
Solution
Myrecordingsarenot
available.
GotoFixcommonissuesonpage25.
Icannotconnecttomy
cameras.
GotoFixcommonissuesonpage25.
Ireceiveerrornotication:
“Nocontact”.
GotoFixcommonissuesonpage25.
Mysitesdonotappearinmy
mobileapp.
Makesureyouhaveversion4oftheAXISCompanionmobileapp.
Fixcommonissues
Beforeyourestart,congureorresetyourdevices,werecommendthatyoutosaveasystemreport.
SeeSaveasystemreportonpage27.
1.Checkthatyourcamerasandrecorderhavepower.
25