Axis TW1200 - Adjust Date and Time; Find out Where a Camera Is Docked; System Firmware

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Axisbodywornsolution

Maintenance

4.InsertaUSBstoragedevicewithexFATlesystem,intotheaffectedsystemcontroller.

5.EnteryourSuperadminpassphrase.

6.Enteranencryptionpassphrasefortherecordings.

7.ClickDownload.

Note

•Alwaysusetheprocedureabovetoretrieverecordingsbeforetryinganyothertroubleshootingsteps.

•DownloadingrecordingstoaUSBstoragedevicerequiresaccesstothehighestsecuritylevelinthebodywornsystem,

permittedusingtheSuperadminpassphrase.

•Werecommendusing7-Zip,whichsupportsAES-256encryptedarchives,toextractthedownloadedrecordings.Your

defaultzipapplicationmaynotsupportarchivesfromthebodywornsystem.

Adjustdateandtime

Allbodyworncamerasinthebodywornsystemgetthesamedateandtimeasthesystem.

Important

•WerecommendusingNTPserver(DHCP)orNTPstaticandfallbackserverasopposedtoManualtime,astheseensure

anaccuratesystemtime.

•Thetimeandtimezoneofyourbodywornsystemmustalwaysmatchthetimeandtimezoneofthecontentdestination.

•Ifthetimesetinthebodywornsystemisincorrect,timedifferencemaypreventtheGPSfromprovidinglocationdatain

therecording.

•Acorrectsystemtimeiscriticalwhenusingrecordingsasevidencematerial.

Tosetthedateandtime:

1.OpenAXISBodyWornManageronpage8

2.GotoSettings>Dateandtime.

Findoutwhereacameraisdocked

1.GotoDevices.

2.Openthecamerayou’relookingfor.

3.Thecamera’sdockinglocationisshowntogetherwithitscurrentstate.Forexample,StandingbyatSystemcontroller

1(serialnumber).

Systemrmware

Wesupportdifferentrmwaretracksforthebodywornsystem.Thisletsyouchoosethermwarebestsuitedforyoursystem,

whetheryouwantallthelatestfeaturesfromtheLatest(active)rmwaretrack,oryouprioritizestabilityfromtheLong-term

support(LTS)rmwaretrack.Throughassistedrmwareupgradeyougetnoticationswheneverthere’sanewversiononthetrack

thatyou’vechosen.

Note

Tousethisfeature,youmustrstturnonCloudextensions,seeCloudextensionsonpage22.

Tochoosearmwaretrack,gotoMaintenance>FirmwareandclickChangetrack.

Forrecommendationsonthermwaretrackmostsuitableforyoursystem,seeAXISOStracks.

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