How to fix no audio in Axis Digital Camera recordings?
If there is no audio in your Axis Digital Camera recordings, make sure audio is turned on in the camera profile within AXIS Body Worn Manager.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
How to fix foggy image on Axis Digital Camera?
If the image from your Axis Digital Camera looks foggy, the lens is likely dirty. Clean the lens to resolve this.
Why can't I find system controller in AXIS IP Utility for Axis Security Camera?
If you can't find the system controller in AXIS IP Utility, you might be using an old version of AXIS IP Utility. Upgrade to AXIS IP Utility version 4.14 or later.
Why is there no location data in the text overlay of my Axis Security Camera?
If there is no location data in the text overlay of your Axis Security Camera, location data might be turned off. Turn Location data on in the camera profile to resolve this.
Why doesn't the LED display work on my Axis Security Camera?
If the LED display on your Axis Security Camera isn't working, the camera might be in silent mode, which turns off the display. To resolve this, press the top button for 2 seconds.
Why Axis Security Camera is not discovered by the system?
If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
Why are my Axis W100 Security Camera recordings offloading slowly?
If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
Why is my Axis W100 Security Camera not recording location data?
If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
General| Brand | Axis |
|---|---|
| Model | W100 |
| Category | Security Camera |
| Language | English |
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