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Elizabeth KingSep 16, 2025
Why won't my Axis W800 turn on?
- KKimberly HarrisSep 16, 2025
If your Axis Security Camera doesn't turn on, the battery may be out of power. Charge the camera to resolve this issue.
Why won't my Axis W800 turn on?
If your Axis Security Camera doesn't turn on, the battery may be out of power. Charge the camera to resolve this issue.
How to fix no audio in Axis Digital Camera recordings?
If there is no audio in your Axis Digital Camera recordings, make sure audio is turned on in the camera profile within AXIS Body Worn Manager.
What to do if my Axis Digital Camera doesn't record?
Your Axis Digital Camera might not be recording because the camera storage is full (storage status is red). Try docking the camera to resolve this issue. Other possible causes are: pre-buffer video is not complete because pre-buffer time is shorter than configured in AXIS Body Worn Manager; recording started directly after the previous recording was ended; when using the maximum resolution 1080p in very complex scenes with a lot of movement, or in low light, the pre-buffer memory can get full.
Why is offloading recordings slow on my Axis Digital Camera?
If offloading recordings from your Axis Digital Camera is slow, it may be due to many simultaneous offloads affecting transfer speed. Check the camera status in AXIS Body Worn Manager and wait for recordings to be transferred.
How to fix a foggy image on my Axis W800 Security Camera?
If the image from your Axis Security Camera looks foggy, the lens may be dirty. Clean the lens to improve the image quality.
What to do if Axis Security Camera doesn't record?
If your Axis Security Camera isn't recording, the most likely cause is that the camera storage is full. In this case, dock the camera.
Why don't my Axis Security Camera recordings appear in content destination?
If your Axis Security Camera recordings don't appear in the content destination, the content destination might be unavailable. To check this, review the content destination status on the Dashboard in AXIS Body Worn Manager.
Why are my Axis W800 recordings being deleted?
If your Axis Security Camera recordings are being deleted, the retention time of the content destination might be too short. To resolve this, change the retention time on the content destination to a higher value.
Why are my Axis W800 recordings offloading slowly?
If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
Why did I permanently lose connection to the extension system controller for my Axis Controller?
If you've permanently lost connection to the extension system controller, it may be because the extension system controller hasn’t been connected to the system for over eight weeks resulting in expired certificates. In this case, contact Axis support.
General| Operating Temperature | -20 °C to 50 °C (-4 °F to 122 °F) |
|---|---|
| Frame Rate | 30 fps |
| Lens | 2.8 mm |
| Connectivity | IEEE 802.11b/g/n |
| Video Compression | H.264 |
| Wireless Standard | IEEE 802.11b/g/n |
| Power Source | PoE or 12 V DC |
