Why doesn't the LED display work on my Axis W800?
If the LED display on your Axis Security Camera isn't working, the camera might be in silent mode, which turns off the display. To resolve this, press the top button for 2 seconds.
Why can't I find system controller in AXIS IP Utility for Axis W800?
If you can't find the system controller in AXIS IP Utility, you might be using an old version of AXIS IP Utility. Upgrade to AXIS IP Utility version 4.14 or later.
Why is there no location data in the text overlay of my Axis W800 Security Camera?
If there is no location data in the text overlay of your Axis Security Camera, location data might be turned off. Turn Location data on in the camera profile to resolve this.
Why are my Axis W800 recordings being deleted?
If your Axis Security Camera recordings are being deleted, the retention time of the content destination might be too short. To resolve this, change the retention time on the content destination to a higher value.
Why don't my Axis Security Camera recordings appear in content destination?
If your Axis Security Camera recordings don't appear in the content destination, the content destination might be unavailable. To check this, review the content destination status on the Dashboard in AXIS Body Worn Manager.
What to do if my Axis Security Camera doesn't record?
If your Axis Security Camera is not recording, the camera storage might be full (indicated by a red storage status). To resolve this, dock the camera.
Why won't my Axis Digital Camera turn on?
If your Axis Digital Camera doesn't turn on, it might be in shipping mode. To resolve this, add the camera to the body worn system. Alternatively, the camera may be out of battery. In that case, charge the camera.
Why is there no audio in my Axis Security Camera recordings?
If there's no audio in your Axis Security Camera recordings, the audio might be turned off in the camera profile. To fix this, ensure that audio is turned on in the camera profile within AXIS Body Worn Manager.
Why Axis Security Camera is not discovered by the system?
If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
Why is my Axis Security Camera not recording location data?
If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
General| Operating Temperature | -20 °C to 50 °C (-4 °F to 122 °F) |
|---|---|
| Frame Rate | 30 fps |
| Lens | 2.8 mm |
| Connectivity | IEEE 802.11b/g/n |
| Video Compression | H.264 |
| Wireless Standard | IEEE 802.11b/g/n |
| Power Source | PoE or 12 V DC |
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