Axis W101 - User Manual

Questions and Answers

M
Melinda PhillipsAug 18, 2025
What to do if my Axis W101 Security Camera doesn't turn on?
- J
  John ChangAug 18, 2025
  If your Axis Security Camera isn't turning on, there are several possible reasons. First, the camera might be in shipping mode, in which case you should add it to the body worn system. Second, the camera may be out of battery, so try charging it. If charging doesn't resolve the issue, press and hold the power button for 4 seconds, then dock the camera until it's charged, and finally, undock it and wait for it to restart. Alternatively, without a docking station, press and hold the power button for 4 seconds and charge the camera using a USB charger.
K
kwalkerAug 20, 2025
Why are my Axis W101 recordings offloading slowly?
- D
  Daniel WagnerAug 21, 2025
  If your Axis Security Camera recordings are slow to offload, it might be due to multiple simultaneous offloads affecting the transfer speed. To resolve this, check the camera status in AXIS Body Worn Manager and wait for the recordings to be transferred.
M
Matthew TaylorAug 23, 2025
Why is my Axis W101 Security Camera not recording location data?
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  Dana MarshallAug 23, 2025
  If your Axis Security Camera is not recording location data, it could be due to a couple of reasons. First, location data might be turned off in the camera profile, so you should go to the camera profile and turn it on. Second, the body worn system time might be incorrect. To fix this, set a correct system time, preferably using an NTP server (DHCP) or NTP static and fallback server for accuracy.
A
Andrew FoxAug 26, 2025
Why Axis W101 Security Camera is not discovered by the system?
- M
  mandersonAug 26, 2025
  If your Axis Security Camera is not discovered by the system and doesn’t appear in AXIS Body Worn Manager, it may be because the docking station is connected to the system controller through a router. To fix this, enable IPv6 on the network.
R
Richard OrtegaAug 28, 2025
Why is there no audio in my Axis W101 Security Camera recordings?
- J
  Jacob PearsonAug 28, 2025
  If there's no audio in your Axis Security Camera recordings, the audio might be turned off in the camera profile. To fix this, ensure that audio is turned on in the camera profile within AXIS Body Worn Manager.
S
samuelgreenAug 30, 2025
Why does the image on my Axis W101 look foggy?
- K
  Kelli MitchellAug 30, 2025
  If your Axis Security Camera image looks foggy, it might be because the lens is dirty. In this case, clean the lens. Alternatively, the protective film might still be on the lens window, so remove it.
C
Charles MillerSep 1, 2025
What to do if my Axis W101 doesn't record?
- D
  Deborah McculloughSep 2, 2025
  If your Axis Security Camera is not recording, the camera storage might be full (indicated by a red storage status). To resolve this, dock the camera.
C
Crystal RandallSep 4, 2025
Why don't my Axis Security Camera recordings appear in content destination?
- C
  Christopher BrownSep 4, 2025
  If your Axis Security Camera recordings don't appear in the content destination, the content destination might be unavailable. To check this, review the content destination status on the Dashboard in AXIS Body Worn Manager.
J
Jill MooneySep 6, 2025
Why are my Axis Security Camera recordings being deleted?
- A
  Ann SullivanSep 6, 2025
  If your Axis Security Camera recordings are being deleted, the retention time of the content destination might be too short. To resolve this, change the retention time on the content destination to a higher value.
D
David MillerSep 8, 2025
Why is there no location data in the text overlay of my Axis W101?
- L
  Lindsey PerrySep 8, 2025
  If there is no location data in the text overlay of your Axis Security Camera, location data might be turned off. Turn Location data on in the camera profile to resolve this.

Summary

Getting Started

Install Your System

Steps to physically set up the body worn system hardware.

Configure Your System

Initial setup and customization of the body worn system.

System Configuration

Accessing AXIS Body Worn Manager

Guide to accessing the system's web interface for configuration.

Camera Profiles

User Creation and Import

Adding and Assigning Cameras

Automatic Recording Activation

Configure automatic recording triggers like fall or unholster detection.

User Management

System Monitoring and Health

Dashboard Overview

System Maintenance

System Reset and Restore

Procedures for resetting hardware and restoring the system from backup.

Firmware and Time Settings

Upgrade system firmware, unlock cameras, and adjust date/time.

Camera User Guide

AXIS Body Worn Assistant App

Troubleshooting Guide

Basic Camera and System Controller Issues

Common problems and solutions for cameras and system controllers.

Connectivity and Recording Problems

Troubleshooting docking station, network, and content destination issues.

Application and Sensor Troubleshooting

General Systemic Troubleshooting

Procedures for restarting, upgrading, or resetting the entire system.

Axis W101 Specifications

General

Sensor type	CMOS
Night vision	-
Fixed focal length	21 mm
Maximum frame rate	30 fps
Maximum resolution	1920 x 1080 pixels
Camera shutter speed	1/32000 - 1/25 s
Minimum illumination	0.1 lx
Vertical field of view	82 °
Viewing angle, horizontal	141 °
Battery capacity	3600 mAh
Power source type	USB
Battery life (max)	17 h
Accelerometer	Yes
Certification	EN 55032 Class B, EN 55035, EN 61000-6-1, EN 61000-6-2, FCC Part 15 Subpart B Class B, ICES-3(B)/NMB-3(B), RCM AS/NZS CISPR 32 Class B EN 300328, EN 301489-1, EN 301489-17, EN 303413, FCC Part 15 Subpart C, RSS-247 IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-14, IEC 60068-2-78, IEC/EN 60529 IP67 MIL-STD-810H (Method 501.7, 503.7, 505.7, 509.7, 512.6, 516.8)
Video compression formats	AVC, H.264, MPEG4
Housing color	White
Housing material	Plastic
International Protection (IP) code	IP67
Storage temperature (T-T)	-20 - 45 °C
Operating temperature (T-T)	-20 - 55 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 100 %
Connectivity technology	Wireless
Internal storage capacity	64 GB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	4.1