Axis W800 User Manual

Axisbodywornsolution
Troubleshooting
Troubleshooting
Basictroubleshooting
Problem
CauseSolution
Cameraisinshippingmode.
Addthecameratothebody
wornsystem,seeAddcameras
onpage15
Chargethecamera,see
Chargingthecamera.If
chargingthecameradoesn’t
help,seebelow.
Cameradoesn'tturnon.
Cameraisoutofbattery.
1.Pressandholdthe
powerbuttonon
thecamerafor4
seconds.
2.Dockthecamera
andwaituntilit’s
charged.
3.Undockthe
cameraandwait
forittorestart.
Orifyoudon’thaveaccessto
adockingstation:
1.Pressandholdthe
powerbuttonon
thecamerafor4
seconds.
2.Chargethe
camerausing
aUSBcharger.
SeeChargingthe
camera.
Cameradoesn'trecord.
Camerastorageisfull(storage
statusisred).
Dockthecamera.
Recordingstarteddirectly
afterthecamerawasturned
on,ordirectlyafterthe
previousrecordingwasended.
-
Recordingstarteddirectly
afterthepreviousrecording
wasended.
-
Pre-buffervideoisnot
complete.Pre-buffertime
isshorterthanconguredin
AXISBodyWornManager.
Whenusingthemaximum
resolution1080pinvery
complexsceneswithalotof
movement,orinlowlight,the
pre-buffermemorycanget
full.
-
Thelensisdirty.
Cleanthelens,seeCleaning
Imagelooksfoggy.
Theprotectivelmisstillon
thelenswindow.
Removetheprotectivelm.
Bodyworncamera
54

Axis W800 Specifications

General

Brand	Axis
Model	W800
Category	Security Camera
Language	English