38
AXV820
Troubleshooting
General
Problem Cause Action
Unit will not turn on
(no power)
Red wire not connected or incorrect voltage
Black wire not connected Check connection to ground.
Fuse blown
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers.
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from each other and
chassis ground.
Unit blows fuse(s)
Check for pinched wire.
Speaker wires touching chassis ground Check for pinched wire.
Incorrect fuse rating Use fuses with correct rating.
Unit has audio
(but no video)
Parking brake safety circuit not connected
Parking brake not applied
Check connections at parking brake.
Apply parking brake as described on page 22.
No SD or rear camera
video output
V
ideo output is not supported for SD mode or
rear camera input
Choose Tuner, Disc, operation of iPod, USB, A/V 1 or
A/V 2 source to display video output.
No video display
(when in reverse)
Reverse circuit not connected
Vehicle is not in reverse
Check connections at reverse lamp.
Select reverse gear.
DVD does not start
playback
Physical defect in media
Wrong region
Check media for scratches.
Use discs labeled "Region 1" or "All" only.
IR remote does not work Dead battery Replace battery.
Excessive skipping
Unit is not mounted correctly Check mounting sleeve.
Physical defect in media Check media for scratches.
Invalid Disc appears
on displa
y or ERROR 2
flashes on LCD
Focus error
Disc is in upside down
Disc type/cont
ent is not compatible
Press EJECT. If the problem persists, press RESET locat
ed behind the front panel as described on page 10.
Invalid Region appears on
displa
y or Wrong Region
flashes on LCD
Region code error
Please keep your original sales receipt and be prepared to provide this receipt in
of purchase and indicates the date you purchased your Axxera product.
Dealer Name
Dealer Phone
Purchase Date
Register your product online at www.axxeraaudio.com.
For Your Records
Register Your Product
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