13
TROUBLESHOOTING GUIDE
PROBLEM CAUSE REMEDY
Burner won’t light
No propane gas at the burner
Check that gas tank valve is open.
Turn the control knob to “ON” and
push the control knob in. Make sure
the tank has propane gas.
No spark at electrode
Check that the AA battery is installed
with the negative (-) end first and has
a charge. Check that the wire is
connected to the ignition module.
Check that the electrode is not
cracked or broken.
Lack of oxygen
Remove excess fire ice or lava rocks
from around the ignition well.
Burner won’t stay
lit after lighting
Thermocouple not in the flame
Check that the tip of the
thermocouple is even with the top of
the ignition well. Remove any fire ice
or lava rocks from the ignition well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut at the
back of the valve.
No fire ice or lava rocks on the
burner
Cover the burner with fire ice or lava
rocks as per the instructions.
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