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Balboa Tranquility Series User Manual

Balboa Tranquility Series
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Owners Manual
2012
Important Information Enclosed:
Please read before setting-up or using your spa
Rev 1.1.12
MODELS: ER15, ES15, ER23, ES25, EG4, and EG5
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Balboa Tranquility Series Specifications

General IconGeneral
Shell MaterialAcrylic
Control SystemBalboa
Water Capacity280 US gallons
Heater4.0kW
Voltage240V
Cabinet MaterialSynthetic

Summary

Important Safety Instructions

Child Safety and Drowning Prevention

Prevent unauthorized access by children and supervise at all times.

Electrical Safety and Installation

Follow installation guidelines to prevent electric shock hazards.

Health and Temperature Guidelines

Adhere to water temperature limits and consult physician for health conditions.

Operational Safety and Winterization

Covers safe usage, hyperthermia, and winter operation to prevent damage.

Electrical Safety Instructions

Grounding and Bonding Procedures

Ensures proper grounding and bonding of electrical components and metal surfaces.

Disconnects and Circuit Protection

Mandates GFCI, suitable breakers, and accessible disconnects for safety.

Wiring and Component Warnings

Covers proper wiring, component selection, and risks of improper installation.

Audio System and General Maintenance

Safety for audio components and periodic maintenance for unit safety.

Location and Installation

Indoor Installation Considerations

Addresses humidity, chemical corrosion, floor support, and child access for indoor setups.

Outdoor Installation Considerations

Covers surface requirements, environmental factors, and child safety for outdoor placement.

Recommended Support Structure

Details the requirement for a solid, flat, level surface, preferably a reinforced concrete pad.

Spa Set Up Procedures

Location and Drainage Considerations

Covers drainage, equipment access, and placement relative to electrical components.

Spa Model Configurations

Illustrates drain and equipment access points for different spa models (ER23, ES25, etc.).

General Installation and Bonding

Outlines general procedures, electrical connections, and bonding requirements for installation.

Component Overview and Spa Filling

Plumbing and Electronic Rendering

Diagram illustrating the spa's plumbing and electronic components with numbered labels.

120VAC Power Cord Information

Details the specifications of the 120VAC power cord for specific models.

Filling Your Spa Instructions

Step-by-step guide for filling the spa with water, checking connections, and activating power.

Water Care and Maintenance

Filter Basket and Cartridge Procedure

Step-by-step guide for removing, cleaning, and replacing the spa filter.

Chemicals and Water Quality

Guidance on testing, maintaining water balance, and chemical usage for spa health.

Spa Care and Maintenance Procedures

Draining Your Spa

Instructions on how to properly drain the spa water every 3-4 months.

Cleaning The Spa Surface

Recommended cleaning agents and methods for the spa surface.

Adjustable Jets Cleaning

Procedure for cleaning adjustable jet faces to ensure proper operation.

Spa Cover and Cabinet Care

Thermal Spa Cover Care

Guidelines for proper care, use of lock-down tabs, and handling the spa cover.

Cabinet Care

Instructions for cleaning the synthetic wood cabinets without chemicals.

Winterizing Procedures

Winterizing Steps

Detailed steps to prepare the spa for freezing temperatures to prevent damage.

120V to 240V Wiring Conversion

Conversion Overview

Information on converting spa pack from 120V to 240V operation.

Conversion Instructions

Step-by-step guide for electricians to perform the voltage conversion.

Control Panel Instructions

Initial Start-up and Priming

Guide to spa's initial start-up, priming mode, and exiting to standard mode.

Spa Functions Overview

Explanation of the Jets, Light, and Warm/Cool keys on the control panel.

Mode Programming and Temperature Control

Details on Standard, Economy, Sleep modes and water temperature settings.

Troubleshooting and Error Codes

VS300 Error Code Meanings

Lists common error messages, their meanings, and required actions.

Troubleshooting Common Issues

Equipment Module Not Operating

Steps to diagnose and resolve issues with the equipment module not powering on.

No Water Flow or No Heat

Troubleshooting tips for pump running without water flow or heat.

Pulsating Flow and Pump Vibrations

Addresses issues with low speed flow and excessive pump vibrations.

Spa Warranty Information

Warranty Coverage Details

Outlines surface, component, and structural warranties for different spa models.

Warranty Procedures and Disclaimers

Explains how to claim warranty service and limitations of liability.

Acts Invalidating Warranties

Lists conditions and actions that will void the spa's warranty coverage.

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