31 EN
Problem Possible cause Fix
The coffee is too weak.
There is too much water in the
water tank (10).
Pour only the quantity of water
required for the number of cups
you want into the water tank.
There is not enough coffee in the
permanent fi lter or coffee bean
compartment(2).
Pour in the quantity of coffee
required for the number of cups
you want.
The ground coffee does
not drop into the fi lter
compartment.
The grinder shaft is blocked.
Clean the grinder shaft.
A large amount of
steam is produced in
the brewing process.
The device is furred up. Descale the device.
During use, an
unpleasant smell is
detected.
The device is being used for the
fi rst time.
A smell often develops when
new devices are fi rst used. The
smell should disappear once the
device has been used several
times.
The device has previously been
descaled.
Rinse out the device with fresh
water.
Error E09
The coffee bean
compartment(2) is not inserted
correctly.
Place on the coffee bean
compartment at an angle and
turn it clockwise a little until it
engages.
Warranty and Limitations of Liability
The warranty does not cover faults caused by incorrect handling, calcifi cation, damage or
attempted repairs. The same applies to normal wear and tear.
We do not accept any liability for damage or consequential damage resulting from:
• failure to follow the operating instructions
• non-designated use
• improper or unsuitable handling
• repairs which are not carried out properly
• unauthorised modifi cations
• use of outside parts or spare parts
• use of unsuitable additional parts or accessories
Keep the original packaging during the warranty period of the device so that the device
can be properly packaged up if it needs to be returned. The warranty claim will lapse if any
damage is caused during transport.
02576_04233_04260_Inlay_DE-EN-FR-ES-IT_A5_V1.indb 3102576_04233_04260_Inlay_DE-EN-FR-ES-IT_A5_V1.indb 31 23.06.2021 08:25:1423.06.2021 08:25:14