Top oven not working
YES NO
NO
NO
YES
NO YES
YES
Customer reports top oven not
working
Does the
grill work?
Possible gas supply problem
if whole appliance affected
customer to have supply
checked – if just top oven /
grill replace top oven t/stat
Does oven ignition
spark?
Can the customer
smell gas in the oven?
Can the customer
smell gas in the oven?
Replace micro switch
Replace ignition
generator
Possible solenoid
fault – check supply
to solenoid if ok
replace solenoid
Canovenbelitwith
a match?
If new appliance possible
adjustment to electrode required –
If older appliance make sure
customer has not spilled
something on the burner?
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