BenQ DC 5530 User’s Manual
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Troubleshooting 29
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Symptoms
SymptomsSymptoms
Symptoms Causes
CausesCauses
Causes Solutions
SolutionsSolutions
Solutions
The power won’t turn
The power won’t turn The power won’t turn
The power won’t turn
on.
on.on.
on.
• The battery is out of power.
• The USB cable is not properly
connected to the camera or PC.
• First turn on the PC, then connect
the camera and PC with the USB
cable.
The power turns off
The power turns off The power turns off
The power turns off
during use.
during use.during use.
during use.
• The battery is out of power.
• Power Saving mode is enabled.
• The battery cover is opened when in
use.
• Switch on the power.
• Do not open the battery cover when
the camera is in use.
The battery power is
The battery power is The battery power is
The battery power is
being used up too
being used up too being used up too
being used up too
quickly.
quickly.quickly.
quickly.
• The external temperature is too
cold.
• The battery is not used for a long
time.
• Keep the camera away from extreme
temperatures.
The camera does not
The camera does not The camera does not
The camera does not
take pictures when the
take pictures when the take pictures when the
take pictures when the
shutter button is
shutter button is shutter button is
shutter button is
pressed.
pressed.pressed.
pressed.
• The camera is not in Capture Mode.
• The battery is weak.
• The power has not been switched
on.
• Set the Mode switch to Capture
mode.
• Replace the battery.
• Switch on the power.
The close-up image is
The close-up image is The close-up image is
The close-up image is
blurred.
blurred.blurred.
blurred.
• Select the correct focus range. • If the subject is within 40 to 60 cm,
select Macro mode.
The flash does not fire.
The flash does not fire.The flash does not fire.
The flash does not fire. • The camera flash is turned off.
• The light source is sufficient.
• The flash is not fully charged.
• Set the flash mode to Auto Flash
mode.
• Wait for the flash to fully charge.
There is something
There is something There is something
There is something
wrong with the color
wrong with the color wrong with the color
wrong with the color
of the captured image.
of the captured image.of the captured image.
of the captured image.
• White balance is not set properly. • Set the white balance to Auto mode
or other suitable mode.
The picture is too
The picture is too The picture is too
The picture is too
bright or too dark.
bright or too dark.bright or too dark.
bright or too dark.
• There is excessive or inadequate
exposure.
• Reset EV bias value.
The LCD screen is not
The LCD screen is not The LCD screen is not
The LCD screen is not
clear.
clear.clear.
clear.
• The LCD screen plastic cover is
dirty.
• The LCD screen has hot spots.
• Clean the LCD screen with a soft
cloth.
• Hot spots are normal and do not
affect the camera’s functionality.
The camera cannot
The camera cannot The camera cannot
The camera cannot
download images to
download images to download images to
download images to
the PC.
the PC.the PC.
the PC.
• The cable is not connected properly.
• The camera is off.
• OS is not Windows 98SE
/2000/ME/XP or the PC is not
equipped with a USB port.
• USB driver is not installed
(Windows 98SE only).
• Check the cable connection.
• Turn on the power.
• Install Windows 98SE/2000/ME/XP
and USB port.
• Install the USB Driver (Windows
98SE only).
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