BenQ P211 - Chapter 4 Troubleshooting

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Chapter 4
Troubleshooting
Make sure that your monitor is properly installed. If you have encountered any
trouble in using this product, for hardware installation problems, see Chapter 2,
Installing the Monitor. If the problems persist, check this chapter for possible
solutions. If you cannot find Benq P211on the Windows
®
XP/ ME/ 2000 / 98 / 95
monitor list, you would have to update the Windows
®
XP/ ME/ 2000 / 98 / 95
setup information for Benq P211. You can download the update file from the Benq
Corporation web site (http://www.benq.com)
§ If there is no picture on the screen, check:
 Power outlet type.
 Video sync signal. The video sync signal must be specified for the monitor.
 Power saving mode. Press any key & use the mouse to deactivate the mode.
 Signal cable connector pins. If pins are bent or missing, consult your dealer.
§ If the picture is scrolling or unstable, check:
 Signal connector pin assignments. Replace with a functional one if inoperative.
 Signal cable connector pins. If pins are bent or missing, consult your dealer.
 Graphics card. See if the settings are made properly.
 Scanning frequency. Change the settings of your graphics card to acceptable
options
 Remove magnetic objects near the monitor.
 Over-adjusting moire reduction setting, please check the moire reduction
setting level. See Chapter 3, A Look at the Control Panel.
A Look at the Control Panel