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BenQ XL2720T User Manual

BenQ XL2720T
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57 Troubleshooting
No image can be seen.
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message Out of Range on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the “Preset display modes” section from
the link "Adjusting the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen.
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers.
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the
Display Mode function to set a proper aspect ratio for the input sources. See
Display Mode on page 47 for details.
The image is displaced in one direction.
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then
select the correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible.
To unlock the OSD controls when it is preset to be locked, press and hold any key for 10
second.

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BenQ XL2720T Specifications

General IconGeneral
3D-
Panel typeTN+Film
Pixel pitch0.311 x 0.311 mm
Aspect ratio16:9
Display diagonal27 \
Display technologyLED
Viewing angle, vertical160 °
Contrast ratio (dynamic)12000000:1
Contrast ratio (typical)1000:1
Display number of colors16.78 million colors
Viewing angle, horizontal170 °
Display brightness (typical)300 cd/m²
Supported graphics resolutions1920 x 1080 (HD 1080)
HDCPYes
USB Type-A downstream ports quantity0
Tilt angle range-5 - 20 °
Number of OSD languages17
Panel mounting interface100 x 100 mm
AC input voltage95 - 265 V
Power consumption (standby)- W
Power consumption (typical)27 W
Power consumption (PowerSave)0.5 W
Product colorBlack, Red
Market positioningGaming
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64
Weight and Dimensions IconWeight and Dimensions
Depth (without stand)273 mm
Width (without stand)642 mm
Height (without stand)548 mm
Weight (without stand)7500 g

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