Billion 52 Series User Manual

How to perform firmware upgrade on Billion 52xx
router
What you need
• Your Internet access account details from your ISP - this is important as
you will need to have the login details from your ISP after the firmware
upgrade.
• The firmware file – you will need to obtain the correct firmware file from our
website. You can access our eSupport portal via:
http://www.billion.uk.com/esupport
• WinZip – all our firmware are usually zipped in a folder so you will have to
unzip it using WinZip. If you do not have WinZip, you can obtain it free from:
http://www.winzip.com.
Important notes
• Only upgrade if necessary – if your router is working without any problems,
we will recommend you to stay with the existing firmware. There are always
risks that the router might not work if the firmware upgrade failed.
• Always use a wired Ethernet connection – a wired Ethernet connection is
highly recommended when performing firmware upgrade to minimize possible
interruptions.
• Do not disturb or power off the router during firmware upgrade – if the
firmware upgrade process was disturbed you will end up having a dead router.
• Turn off any firewall or Internet security software – as firmware upgrade
process involve uploading the firmware file from your computer to the router,
it is best to turn off any firewall or Internet Security software to avoid possible
conflicts. Please refer to your software supplier on how to turn the software off.

Billion 52 Series Specifications

General

Brand	Billion
Model	52 Series
Category	Wireless Router
Language	English

Summary

What you need

Internet Access Account Details

ISP login credentials required for post-upgrade access to the internet.

Firmware File Download

Obtain the correct firmware file from the manufacturer's eSupport portal.

File Unzipping Software

Use WinZip or similar software to extract zipped firmware files.

Important Notes for Firmware Upgrade

Upgrade Necessity

Only upgrade if the router has issues; upgrades carry risks of failure.

Connection Method

Use a wired Ethernet connection for stability during the upgrade process.

Process Interruption Warning

Do not disturb or power off the router during the upgrade to avoid bricking.

Security Software Disablement

Temporarily turn off firewalls and internet security software for smooth upload.

Firmware Upgrade Procedure

Extract Firmware File

Extract the downloaded firmware file to a memorable location.

Access Router Interface

Open a web browser and navigate to the router's default IP address.

Login to Router

Enter the router's default username and password to access its settings.

Navigate to Firmware Upgrade Page

Access the firmware upgrade section via Maintenance > Firmware.

Select Firmware File

Use the 'Browse' button to locate and select the extracted firmware file.

Initiate Upgrade Process

Press the 'UPGRADE' button to begin the firmware upload and installation.

Monitor Upgrade Progress

The firmware upload and installation will take several minutes to complete.

Confirm Upgrade Completion

A 'Firmware Upgrade Complete' prompt indicates successful installation.

Restart Router to Factory Defaults

Reboot the router to factory default settings to apply updates properly.

Re-configure Internet Connection

Follow the Quick Start Guide to re-configure the internet connection after reset.