Binatone iDECT Freedom Twin

Questions and Answers

E
Elizabeth GreenAug 15, 2025
How to fix no dial tone on Binatone iDECT Freedom Twin?
- H
  Hayden YoungAug 15, 2025
  If there's no dial tone when you press the talk key on your Binatone Telephone, here are a few things to check: * Make sure the connection cord of the base station is properly plugged in. Unplug it and plug it back in, checking both the base station and the phone socket. * Verify that the adapter cord is correctly plugged into the base station and the 230V plug; remove and plug them back in. * Ensure another handset isn't currently using the base to make a call. If so, wait until the line is free. * Confirm you're using the original telephone line cord supplied with the phone.
T
tgonzalezAug 18, 2025
What to do if my Binatone Telephone displays 'Searching'?
- R
  Ryan LoveAug 18, 2025
  If your Binatone Telephone displays 'Searching', it could be due to: * The base station being out of range. Try reducing the distance between the handset and the base station. * The base station not being connected to the mains. Ensure the base station is properly connected to a power outlet.
L
Lawrence HillAug 21, 2025
Why can't callers leave messages on my Binatone iDECT Freedom Twin?
- K
  Kathleen LopezAug 21, 2025
  If callers are unable to leave messages on your Binatone Telephone, consider the following: 1. The answering machine might be turned off. Turn it on. 2. The message memory could be full. Erase any unnecessary messages. 3. The answering machine might be set to ANSWER ONLY mode. Change it to ANS & REC mode.
M
Matthew DavisAug 25, 2025
How to fix no display on Binatone Telephone?
- R
  Roger WilliamsAug 26, 2025
  If your Binatone Telephone has no display, the battery may be empty. Recharge the battery.
J
Jeremy CarsonAug 28, 2025
What to do if Binatone iDECT Freedom Twin call does not work?
- S
  Sara SaundersAug 28, 2025
  If your Binatone Telephone calls are not working, the service may not be activated or the setting is wrong. Check your subscription with the network or change the dial mode.
M
mwatsonAug 31, 2025
Why can't I remotely operate my Binatone Telephone answering machine?
- N
  Nicole YoungAug 31, 2025
  If you're unable to operate your Binatone Telephone answering machine remotely: * You might be entering the wrong remote access code. If you've forgotten the code, reset the answering machine to its default settings. * You might be pressing the dial keys too quickly. Press each key firmly. * You might be using a pulse telephone. Try again using a touch tone phone.
H
Hannah HoffmanSep 3, 2025
Why my Binatone iDECT Freedom Twin does not record new messages?
- J
  Jordan NguyenSep 4, 2025
  If your Binatone Telephone unit isn't recording new messages, the answering machine might be turned off. Turn on the answering machine.
M
Michael FigueroaSep 7, 2025
What to do if Binatone Telephone rings while recording a message?
- K
  Katherine RogersSep 7, 2025
  If your Binatone Telephone rings and stops recording while you're recording an outgoing message or listening to messages, it means a call is coming in. Answer the incoming call and try again to record your outgoing message later.
D
Dennis WoodsSep 10, 2025
How to fix no connection after dialing on Binatone iDECT Freedom Twin Telephone with PBX?
- M
  matthewlopezSep 12, 2025
  If you experience no or wrong connection after dialing on your Binatone Telephone when connected to a PBX, a dialing prefix might be needed. Insert the dialing prefix.

Summary

TECHNICAL DETAILS

IMPORTANT SAFETY INSTRUCTIONS

INSTALLING YOUR PHONE

Connecting the base station

Connect the power supply and telephone line cord to the base unit and mains socket.

Installing and charging the batteries

Place batteries in compartment, fit cover, and charge handset for 15 hours.

Installing and charging the wireless headset

Attach ear hook, place headset on base cradle for charging.

GETTING TO KNOW YOUR PHONE

Handset Overview

Details the functions of each button and key on the telephone handset.

Display Icons and Symbols

Base Station with Telephone Answering Machine (TAM) Control

Base Two Digit-LED Display Information

Overview of the Wireless Headset

Wireless Headset LED Indicators

Menu Structure

Text and Digit Entry Table

USING YOUR PHONE

Make a Call

Explains how to dial numbers directly, from the phonebook, or call list.

Answer a Call

Details how to answer an incoming call when the phone rings.

End a Call

Describes the methods to terminate an ongoing call.

Handset Speakerphone

Adjust Volume

Mute a Call

Turn off the Handset Ringer

Turn on the Keypad Lock

Redial the last number

Store a Redial Number into the Phonebook

Delete a Redial Number

Delete all Redial List entries

Find the Handset

Make an Internal Call

Intercom Another Handset or Headset

Call All Handsets and Headsets

Transfer an External Call

Make a 3-way Conference Call

PRIVATE PHONEBOOK

Add a New Phonebook Entry

Guide to saving new contact details, name, number, and ringtone.

Search for a Phonebook Entry

How to find an existing contact in the phonebook by name.

View a Phonebook Entry

Steps to display the details of a stored phonebook entry.

Edit a Phonebook Entry

Delete a Phonebook Entry

Delete all Phonebook entries

Check the Phonebook Usage

CALLER DISPLAY (NETWORK DEPENDENT)

View the Call List

How to access and view the list of received calls with caller details.

Store a Call List Number into the Phonebook

Guide to saving a number from the call list into the phonebook.

Delete an entry in the Call List

Delete all Call list entries

PHONE SETTINGS

Date and Time Settings

Instructions for setting the date format, time format, time, and date.

Alarm Settings

Handset Settings

Set the Ringer Melody for Internal Calls

How to choose a ringtone for calls between handsets.

Set the Ringer Melody for External Calls

How to choose a ringtone for incoming external calls.

Set the Ringer Volume

Guide to adjusting the volume level for handset ringtones.

Set Alert Tones

Options for enabling/disabling key tones, low battery, and out of range alerts.

Set the Handset Language

Rename the Handset

Choose the Information to be Displayed in Idle

Set the Auto Answer

Base Settings

Set the Base Ringer Melody

Choose a ringtone for the base station's incoming calls.

Set the Ringer Volume

Adjust the volume level for the base station's ringer.

De-register a Handset

Change the Flash (Recall) Time

Change the System PIN Code

PBX ACCESS

Registration

To register a new handset to your base

Steps to add new handsets or replace faulty ones with the base station.

To register an additional wireless headset

Reset Your Phone

ANSWERING MACHINE

Turn On;Off the Answering Machine

How to activate or deactivate the answering machine feature.

Listen to the Messages in the Answering Machine

Steps to play back recorded incoming messages.

Delete All Messages in the Answering Machine

Record Memo

Answering Machine Settings

Set the Answer Mode

Configure the answering machine to record messages or only announce.

Record Your Own Outgoing Message (OGM)

How to record a custom greeting message for callers.

Playback and Delete the Outgoing Message (OGM)

Set the Answer Delay

Set the Recording Time of Incoming Message

Call Screening

Change the Compression Rate

Activate Remote Access

Access Your Answering Machine Remotely

TROUBLESHOOTING

DECLARATION OF CONFORMITY

PRODUCT GUARANTEE

Summary

TECHNICAL DETAILS

IMPORTANT SAFETY INSTRUCTIONS

INSTALLING YOUR PHONE

Connecting the base station

Connect the power supply and telephone line cord to the base unit and mains socket.

Installing and charging the batteries

Place batteries in compartment, fit cover, and charge handset for 15 hours.

Installing and charging the wireless headset

Attach ear hook, place headset on base cradle for charging.

GETTING TO KNOW YOUR PHONE

Handset Overview

Details the functions of each button and key on the telephone handset.

Display Icons and Symbols

Base Station with Telephone Answering Machine (TAM) Control

Base Two Digit-LED Display Information

Overview of the Wireless Headset

Wireless Headset LED Indicators

Menu Structure

Text and Digit Entry Table

USING YOUR PHONE

Make a Call

Explains how to dial numbers directly, from the phonebook, or call list.

Answer a Call

Details how to answer an incoming call when the phone rings.

End a Call

Describes the methods to terminate an ongoing call.

Handset Speakerphone

Adjust Volume

Mute a Call

Turn off the Handset Ringer

Turn on the Keypad Lock

Redial the last number

Store a Redial Number into the Phonebook

Delete a Redial Number

Delete all Redial List entries

Find the Handset

Make an Internal Call

Intercom Another Handset or Headset

Call All Handsets and Headsets

Transfer an External Call

Make a 3-way Conference Call

PRIVATE PHONEBOOK

Add a New Phonebook Entry

Guide to saving new contact details, name, number, and ringtone.

Search for a Phonebook Entry

How to find an existing contact in the phonebook by name.

View a Phonebook Entry

Steps to display the details of a stored phonebook entry.

Edit a Phonebook Entry

Delete a Phonebook Entry

Delete all Phonebook entries

Check the Phonebook Usage

CALLER DISPLAY (NETWORK DEPENDENT)

View the Call List

How to access and view the list of received calls with caller details.

Store a Call List Number into the Phonebook

Guide to saving a number from the call list into the phonebook.

Delete an entry in the Call List

Delete all Call list entries

PHONE SETTINGS

Date and Time Settings

Instructions for setting the date format, time format, time, and date.

Alarm Settings

Handset Settings

Set the Ringer Melody for Internal Calls

How to choose a ringtone for calls between handsets.

Set the Ringer Melody for External Calls

How to choose a ringtone for incoming external calls.

Set the Ringer Volume

Guide to adjusting the volume level for handset ringtones.

Set Alert Tones

Options for enabling/disabling key tones, low battery, and out of range alerts.

Set the Handset Language

Rename the Handset

Choose the Information to be Displayed in Idle

Set the Auto Answer

Base Settings

Set the Base Ringer Melody

Choose a ringtone for the base station's incoming calls.

Set the Ringer Volume

Adjust the volume level for the base station's ringer.

De-register a Handset

Change the Flash (Recall) Time

Change the System PIN Code

PBX ACCESS

Registration

To register a new handset to your base

Steps to add new handsets or replace faulty ones with the base station.

To register an additional wireless headset

Reset Your Phone

ANSWERING MACHINE

Turn On;Off the Answering Machine

How to activate or deactivate the answering machine feature.

Listen to the Messages in the Answering Machine

Steps to play back recorded incoming messages.

Delete All Messages in the Answering Machine

Record Memo

Answering Machine Settings

Set the Answer Mode

Configure the answering machine to record messages or only announce.

Record Your Own Outgoing Message (OGM)

How to record a custom greeting message for callers.

Playback and Delete the Outgoing Message (OGM)

Set the Answer Delay

Set the Recording Time of Incoming Message

Call Screening

Change the Compression Rate

Activate Remote Access

Access Your Answering Machine Remotely

TROUBLESHOOTING

DECLARATION OF CONFORMITY

PRODUCT GUARANTEE