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11. No warranty claims are accepted - without limitation to other reasons - in the case of damages due
to the following:
a) External influences, particularly falling rocks, collision, accident and other external events with
an immediate external effect due to mechanical powers.
b) Purposeand/ormalevolentacts,theftandrobberyaswellasnaturalhazardeventsand/or
acts of mischief.
c) Test, maintenance, repair and replacement work due to normal use.
d) Ifthebattery/cellpackdoesnotprovidefullcapacityinthecourseofnormaluseorforbatteries
going through a normal aging process or reduction of performance, BionX warranty only covers
that within the two-year warranty period or after 600 charging cycles, whichever event occurs first,
to the condition that the battery still provides at least 70% of its initial capacity.
e) In the case of inappropriate use, e.g. the product was exposed to liquids, chemicals of any type
and/orextremetemperatures,wetnessandhumidityand/orifthebatterysuffersdamagesdueto
non-compliancewiththespecialinstructionssetforthinthechapter“HandlingandChargingof
theBattery“.
f) The model, serial or product number on BionX product has been changed, deleted, blurred or
removed.Theseal(serialnumbersticker)onthebatteryhousinghasbeenbrokenorobviously
manipulated.
g) Useofthebatteryinsystemsthatarenotapprovedforsuchusewiththisparticularproduct.
h) OperationoftheBionXsystemwithbatteriesotherthanthebatteriesdesignedfortheBionX
system.
i) Damages to the battery due to overcharging or not adhering to the instructions of battery handling
(refertousermanual).
12. Thiswarrantyonlycoverstheabovementionedrepairworkand/orthereplacementofdefectiveor
compromised components. It excludes any claims as to the reimbursement of property damages,
downtimes, expenses for renting or leasing equipment, travel expenses, lost profit or any other claims.
BionX liability in connection with this warranty is limited to the respective acquisition value of the
product.