Log in to the BOX service using your existing BOX account that was created during the
purchase process or create a new account by using the SIGN UP option and filling in
the required fields.
Add BOX to your network
After you log in into your BOX account, you will be guided through the setup options.
If you have a router select this option in the app. For Apple Airport routers follow the
setup steps described here “You have an Apple Airport Extreme™, Airport Express™, or
Airport Time Capsule™” (p. 8).
NOTE
During the setup your device must be connected to the Wi-Fi network provided
by the router to which BOX is connected to.
BOX connects to your router
In this step, BOX searches for your router settings and applies the necessary
configuration to complete the setup.
Type the router configuration username and password when you are asked. This option
appears only if the credentials are other than the default ones (e.g. user: admin;
password: admin). If you do not know where to find this information, you can ask your
ISP.
NOTE
The administrative credentials for your router are different from your Wi-Fi
connection information (network name and password).
For specific router models and configurations manual intervention is needed. The
configuration steps for your router are available here:
http://www.bitdefender.com/support/box/compatibility.html
You have a router which BOX cannot automatically configure
• The app will display your router’s web interface. Log in and disable the DHCP server
on your router, then reboot the router to apply the changes. The DHCP server option
is usually placed in the router’s LAN settings. Carefully follow the steps in the app.
• Make sure you don’t change the Internet connection type to DHCP if your ISP provides
a different type of connection (static IP or PPPoE). You may find the configuration
steps for your router model in BOX Support Center:
http://www.bitdefender.com/support/box/compatibility.html
7Setting up BOX
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