If you have a modem with built-in router (gateway), the recommended scenario is to
connect BOX to the router. Access “You have a gateway (modem-router combo) provided
by your ISP” (p. 8) for more details.
Begin the setup
Download the Bitdefender BOX app on your Android or iOS device using a Wi-Fi network
or mobile data.
Run the application to start the configuration of Bitdefender BOX.
To continue, the device needs to stay connected to the Internet until you log in the
Bitdefender BOX app.
Log in with an account
Log in to the BOX service using your existing BOX account that was created during the
purchase process or create a new account by using the SIGN UP option and filling in
the required fields.
Create the BOX network
After you log in into your BOX account, you will be guided through the setup options.
Choose Create a secure BOX network (for Android) or Create a new BOX network (for
iOS) to continue.
Bitdefender BOX broadcasts a new network named BOX with the password 12345678.
In some cases it may take up to three minutes for the BOX network to be created.
The app will inform you when you need to connect to the newly created network to
continue setup. If you cannot connect to this network, restart your BOX (unplug and
plug in again OR briefly press the reset button ).
NOTE
In some cases, the ISP can block Internet access to new network devices you
set up. If this is your case, you can provide the MAC address of your Airport
router in the Bitdefender BOX app and BOX will clone this address to avoid
restrictions. You can find the Airport’s MAC address on the back or side of
the device.
Next, the app will require the connection type. The supported ones are:
• Static IP - select this option if you use a fixed IP address to connect to the Internet.
10Setting up BOX
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